Assistant Front Office Manager – Guest Experience Leader

Assistant Front Office Manager – Guest Experience Leader

Full-Time On-site
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Bedford Hotel in London is seeking an Assistant Front Office Manager to lead the front office team and support the Front Office Manager in delivering exceptional guest experiences. You will oversee shifts, foster professional development, and ensure service standards meet KPI targets.

You will bring at least 2 years of Front Office Duty Manager experience, strong leadership and communication skills, and a solid understanding of revenue management.

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Assistant Front Office Manager – Guest Experience Leader employer: The Imperial London Hotels Limited

At The Imperial, a new lifestyle hotel in the heart of Bloomsbury, London, we pride ourselves on our family-run ethos and a legacy of 187 years dedicated to authentic guest experiences. As a Guest Experience Porter, you will be part of a warm and proactive team that values personal connections and attention to detail, with ample opportunities for growth through our ILH Training Academy. Enjoy a supportive work culture with competitive benefits, including generous holiday allowances, discounts, and wellbeing support, making us an excellent employer for those passionate about hospitality.

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Contact Details:

The Imperial London Hotels Limited Recruitment Team