At a Glance
- Tasks: Serve delicious drinks and create memorable experiences for our guests.
- Company: Join a family-run hotel with over 185 years of history in Bloomsbury.
- Benefits: Enjoy 28 days holiday, training opportunities, and discounts on food and drinks.
- Other info: Flexible hours and excellent career growth opportunities await you!
- Why this job: Be part of a dynamic team in a vibrant hospitality environment.
- Qualifications: Customer-focused with great communication skills and a passion for service.
Location: Bloomsbury, London
40 hours (5 Days out of 7 Days weekly rota) £28,988.00 + Benefits
Do you have a passion for enhancing the guest dining experience? Do you thrive in a role where every day brings a new challenge and an opportunity to create memorable guest experiences? If so, we’d love to hear from you!
We’re looking for a warm and welcoming individual to join our dedicated Food & Beverage team at our hotel in Bloomsbury, central London. As a key member of our team, you'll play an essential role in ensuring our guests have a memorable stay in our F&B Outlets. You will have experience in preparing and serving barista style beverages and/or cocktails/mocktails to brand standards, processing orders accurately in Micros with minimum error, setting-up the buffet and replenishing stock levels during service and delivering outstanding customer service to our guests.
About Us:
We are part of the Imperial London Family of Hotels, a family-run company with over 185 years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team. This summer, we opened the doors to our fully re-imagined hotel, The Imperial a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and 'Arcus' the new destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role:
We’re looking for friendly, adaptable Bar Tender / Barista to support service across restaurants and bars. You’ll help deliver warm, efficient hospitality while supporting a dynamic team.
What You’ll Be Doing:
- Take orders, serve food and drinks, and support guest needs.
- Prepare beverages, light food items and pastries.
- Clear and clean service areas and assist with events setup.
- Handle cash and operate tills accurately.
Who You Are:
- Customer-focused with good face-to-face service skills.
- Confident communicator with good spoken English.
- Flexible, reliable and comfortable in busy environments.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry-cleaning, plus discounted personal dry-cleaning
- Interest-free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee-funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first-aiders, wellbeing support and the Employee Assistance Programme
Ready to Get Stuck In? If you enjoy variety, teamwork and great service, we’d love to meet you.
Bartender / Barista employer: The Imperial Hotel
Imperial London Hotels is an exceptional employer, offering a supportive and family-oriented work culture that values each team member's contribution. Located in the vibrant Bloomsbury area of London, employees benefit from competitive perks such as generous holiday allowances, training opportunities, and discounts across various services, all while being part of a newly re-imagined hotel environment that prioritises guest satisfaction and employee wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Bartender / Barista
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Imperial Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Imperial Hotel
Don't be shy about reaching out to The Imperial Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bartender / Barista
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Imperial Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Imperial Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
