The Imperial Hotel Blackpool invites a warm, experienced Guest Services Manager to be the welcoming heartbeat of the lobby. You’ll connect guests with the right teams and turn feedback into daily improvements.
You’ll lead with hospitality know-how, blend operations with care, and ensure every stay feels effortless for families, pets and guests alike. Weekend and peak shifts are part of the rota.
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Guest Experience Lead — Hospitality Operations employer: The Imperial Hotel Blackpool
At RBH, we pride ourselves on being a top employer in the hospitality sector, where our commitment to our people is reflected in our inclusive culture and comprehensive benefits package. As an F&B Manager, you'll thrive in a dynamic environment that prioritises employee wellbeing, offers flexible working arrangements, and provides ample opportunities for professional growth and development. Join us and be part of a team that values individuality and fosters a positive atmosphere, ensuring every guest experience is exceptional.
Contact Details:
The Imperial Hotel Blackpool Recruitment Team
