At a Glance
- Tasks: Lead hotel operations, ensuring exceptional guest experiences and strong financial performance.
- Company: Exciting new luxury hotel in St Mawes, Cornwall.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Join a growing company with multiple hotels across the UK.
- Why this job: Shape a unique hospitality experience from the ground up in a stunning coastal location.
- Qualifications: Proven experience in hotel openings and strong commercial leadership skills.
The predicted salary is between 60000 - 80000 € per year.
A new chapter in luxury hospitality is coming to St Mawes. This exciting new hotel will bring 56 beautifully designed bedrooms, a vibrant café, and a relaxing spa experience to one of Cornwall’s most sought-after coastal destinations. We will be looking for talented, enthusiastic people to join the opening team and help shape something special from the very beginning — creating exceptional guest experiences in a setting defined by style, comfort and seaside charm.
What you will be doing
You will oversee all aspects of hotel operations to ensure exceptional guest experiences, strong financial performance, and a positive working environment. You will lead department heads, drive strategic initiatives, and ensure the property operates in line with brand standards, legal requirements, and company values.
What we are looking for
We are looking to recruit an experienced General Manager who has led hotel openings and can demonstrate meaningful commercial success. Someone who will quickly step into operational roles when needed and maintain exacting standards across the property. Strong commercial and revenue leadership will be key, driving occupancy through agile decision making and proven experience creating a service culture built on warmth, anticipation, and individual attention. We want our team to be coached to recognise and remember guest preferences, and feel appreciated and celebrated in turn.
What we can Offer
With 6 hotels across the UK and more in the pipeline, we can offer you: Great hotel and F
General Manager employer: The Imperial Exmouth Hotel
Join us at our new luxury hotel in St Mawes, where we prioritise exceptional guest experiences and a positive work culture. As part of our opening team, you'll benefit from competitive remuneration, opportunities for professional growth, and the chance to shape a vibrant hospitality environment in one of Cornwall's most picturesque locations. We are committed to fostering a supportive atmosphere that values individual contributions and celebrates success.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts, attend hospitality events, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for luxury hospitality during interviews. Share your experiences and how they align with creating exceptional guest experiences. Let your enthusiasm shine through — it’s contagious!
✨Tip Number 3
Prepare for situational questions by thinking about past challenges you've faced in hotel management. Be ready to discuss how you’ve driven occupancy and maintained high standards — real examples will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand from the get-go.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for luxury hospitality shine through. We want to see how excited you are about creating exceptional guest experiences and shaping something special from the start.
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight your experience with hotel openings and any commercial successes you've had. We love seeing how your background aligns with our vision for the new hotel!
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who can lead with warmth and anticipation, so let us get a sense of who you are and how you connect with others.
Apply Through Our Website:For the best chance of joining our team, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at The Imperial Exmouth Hotel
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel and its unique offerings. Familiarise yourself with the brand's values, the local area, and what sets this new hotel apart from others. This will show your genuine interest and help you connect your experience to their vision.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss your approach to leading teams, driving performance, and creating a positive work environment. Share specific examples of how you've successfully managed teams in the past and fostered a culture of exceptional service.
✨Demonstrate Commercial Acumen
Highlight your experience with revenue management and occupancy strategies. Be ready to discuss how you've previously driven financial success in hotel operations. Use data and examples to illustrate your ability to make agile decisions that positively impact the bottom line.
✨Emphasise Guest Experience
This role is all about creating exceptional guest experiences. Prepare to share your thoughts on what makes a memorable stay and how you would implement a service culture that prioritises individual attention. Discuss any initiatives you've led that improved guest satisfaction and loyalty.
