Trading and Operations Platform Transformation Lead in City of Westminster

Job Title

Trading and Operations Platform Transformation Lead

Job Description

So, who are we? Hello, we\’re IG Group. We are a publicly‑traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We\’re global with offices in 18 countries and products in 16 regions. We are hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross‑functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

Your role

As Trading & Operations Platform Transformation Lead, your role is to provide technical guidance across multiple transformational workstreams & to ensure changes are delivered at …

Responsibilities

Maintain pace and follow best practices. Work closely with delivery teams, technology teams, architecture, data & AI and divisional product teams to ensure technology is built in the right way and that everyone is singing from the same hymn sheet. Support & mentor colleagues across the transformational teams who are hungry to learn but may be lacking technical expertise. Deliver results measured by KPIs including Deflection (AI‑handled client queries), Friction, STP (Straight‑through‑processing) & payments automation metrics.

Qualifications

• A strong understanding of Agentic AI including LLMs, RAG & MCP, preferably with recent project experience
• A strong track record of delivering product and technology solutions
• A solid foundation in architectural principals, data & technology platforms, data engineering and cloud computing
• A good understanding of \’FinTech\’ & what it means to innovate in a heavily regulated environment
• The ability to balance strategy & pragmatism, and to get scrappy when needed. You can context switch and juggle multiple workstreams with ease
• Excellent communication & leadership skills
• A hunger to innovate & a natural self‑starter

How we work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office – which we think balances the need to collaborate effectively and connect with each other.

When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

• Lead and Inspire: Drives trust, alignment, and enthusiasm
• Think Big: Focus on the problems that most impact commercial outcomes
• Champion the client: Understand and prioritise client\’s needs
• Deliver at pace: Push for fast, sustainable growth
• Raise the bar: Take ownership, be accountable and share feedback

Diversity & Inclusion

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We\’re committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that\’s why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

Perks & Benefits

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work. Learn more about the perks here! Join us for this exciting journey. Apply now! Number of openings 1