At a Glance
- Tasks: Lead our vibrant restaurant, ensuring every guest has a memorable experience.
- Company: A values-driven community restaurant focused on people and sustainability.
- Benefits: Competitive salary, shared tips, fresh meals, and mental health support.
- Other info: Enjoy 28 days holiday, staff parties, and a culture of belonging.
- Why this job: Join a supportive team and grow into a General Manager role with real impact.
- Qualifications: Strong hospitality background and leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Help us lead the heart of our community. To reach our ambitions and truly earn our place in the hearts of our neighbours, we’re looking for a Deputy Manager (training toward General Manager) who leads with heart, purpose, and operational brilliance. At our core, we are a values-driven business. You won’t just "run the floor"; you will be a guardian of our values, putting people first and ensuring we deliver "WOW" during every service.
What success looks like here:
- Operational Excellence: You are the heartbeat of the shift. You ensure every guest and team member has a seamless, positive experience, setting the pace for the entire venue.
- Courageous Partnership: As the GM’s right hand, you take ownership of the business as if it were your own. You have the integrity to do the right thing and the drive to keep standards high, even when the pressure is on.
- Team Champion: You are a natural mentor. By speaking to your team on a human level, you help them grow, ensuring everyone feels confident, supported, and clear on what success looks like.
- Resourceful & Conscious: You understand the "why" behind the numbers. You help drive financial success through smart operations, while never losing sight of our mission to support the local environment and our planet.
- Mindful & Balanced: You know that a great shift starts with a healthy mindset. You take responsibility for your own well-being and look out for your teammates, ensuring the energy in the building stays positive and sustainable.
- Positive Connector: You make the workplace a happy, fulfilling place to be. You celebrate the unique strengths of your team, building a culture where everyone feels they truly belong.
Why you’ll love it here:
- Fair Pay & Transparent Tips: Competitive salary plus an equal share of all tips, distributed through TIPJAR weekly.
- Real Food & Local Perks: No "soggy sandwiches"—we provide fresh meals using the same local produce we serve our guests. Plus, friends and family discounts across our 5 venues.
- Your Well-being First: Access to the Hospitality Rewards App, providing a private GP, Mental Health support (EAP), and shopping discounts.
- Growth & Adventure: 28 days holiday (increasing with service), amazing supplier trips, and a clear, supported pathway to becoming a General Manager.
- A Place to Belong: Free parking, epic staff parties, and a team of "really quite lovely" people who genuinely care.
Ready to lead with us? If you are a courageous, energetic, and positive leader with a strong hospitality background and a desire to step up, we would love to hear from you.
Deputy General Manager of Waterside Restaurant in Southampton employer: The Ideal Collection
Join us at Waterside Restaurant, where we prioritise people and community in a vibrant, values-driven environment. Enjoy competitive pay, transparent tips, and fresh meals made from local produce, all while having access to mental health support and a clear pathway for career growth. With a focus on well-being and a culture that celebrates individuality, you'll find a fulfilling workplace that truly feels like home.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager of Waterside Restaurant in Southampton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Ideal Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Ideal Collection
Don't be shy about reaching out to The Ideal Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy General Manager of Waterside Restaurant in Southampton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Ideal Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Ideal Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
