At a Glance
- Tasks: Lead our community-focused venue with heart and operational excellence.
- Company: A values-driven business prioritising people and positive experiences.
- Benefits: Competitive salary, shared tips, fresh meals, and well-being support.
- Other info: Enjoy 28 days holiday, staff parties, and a supportive team culture.
- Why this job: Make a real impact while growing into a General Manager role.
- Qualifications: Strong hospitality background and leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Help us lead the heart of our community. To reach our ambitions and truly earn our place in the hearts of our neighbours, we're looking for a Deputy Manager (training toward General Manager) who leads with heart, purpose, and operational brilliance.
At our core, we are a values-driven business. You won't just "run the floor"; you will be a guardian of our values, putting people first and ensuring we deliver "WOW" during every service.
What success looks like here:
- Operational Excellence: You are the heartbeat of the shift. You ensure every guest and team member has a seamless, positive experience, setting the pace for the entire venue.
- Courageous Partnership: As the GM's right hand, you take ownership of the business as if it were your own. You have the integrity to do the right thing and the drive to keep standards high, even when the pressure is on.
- Team Champion: You are a natural mentor. By speaking to your team on a human level, you help them grow, ensuring everyone feels confident, supported, and clear on what success looks like.
- Resourceful & Conscious: You understand the "why" behind the numbers. You help drive financial success through smart operations, while never losing sight of our mission to support the local environment and our planet.
- Mindful & Balanced: You know that a great shift starts with a healthy mindset. You take responsibility for your own well-being and look out for your teammates, ensuring the energy in the building stays positive and sustainable.
- Positive Connector: You make the workplace a happy, fulfilling place to be. You celebrate the unique strengths of your team, building a culture where everyone feels they truly belong.
Why you'll love it here:
- Fair Pay & Transparent Tips: Competitive salary plus an equal share of all tips, distributed through TIPJAR weekly.
- Real Food & Local Perks: No "soggy sandwiches"—we provide fresh meals using the same local produce we serve our guests. Plus, friends and family discounts across our 5 venues.
- Your Well-being First: Access to the Hospitality Rewards App, providing a private GP, Mental Health support (EAP), and shopping discounts.
- Growth & Adventure: 28 days holiday (increasing with service), amazing supplier trips, and a clear, supported pathway to becoming a General Manager.
- A Place to Belong: Free parking, epic staff parties, and a team of "really quite lovely" people who genuinely care.
Ready to lead with us? If you are a courageous, energetic, and positive leader with a strong hospitality background and a desire to step up, we would love to hear from you.
Deputy General Manager in Southampton employer: The Ideal Collection
Join a values-driven business that prioritises people and community, where as a Deputy General Manager, you will not only lead operations but also foster a culture of support and growth among your team. Enjoy competitive pay, transparent tips, and access to well-being resources, all while working in a positive environment that celebrates local produce and offers clear pathways for career advancement. With a focus on operational excellence and a commitment to sustainability, this is a place where you can truly make a difference and feel a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in Southampton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to current employees at your dream company. You never know who might help you land that Deputy General Manager role!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've created 'WOW' moments for guests or supported your team. Remember, they want someone who leads with heart and purpose!
✨Tip Number 3
Be prepared to ask questions! Show your interest in the company’s values and culture by asking about their approach to operational excellence and team support. This not only demonstrates your commitment but also helps you gauge if it’s the right fit for you.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to apply directly. It shows you're serious about joining our community and ready to lead with us. Plus, it makes it easier for us to spot your application!
We think you need these skills to ace Deputy General Manager in Southampton
Some tips for your application 🫡
Show Your Heart:When writing your application, let your passion for hospitality shine through. We want to see how you put people first and create those 'WOW' moments that make a difference in our community.
Be Authentic:Don’t be afraid to show your personality! We’re all about being human-led, so share your unique story and experiences that align with our values. This is your chance to connect with us on a personal level.
Highlight Your Leadership Skills:As a Deputy General Manager, we need someone who can champion their team. Make sure to include examples of how you've mentored others and fostered a positive work environment in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Ideal Collection
✨Know the Values Inside Out
Before your interview, take some time to really understand the company's values. They’re not just words on a wall; they guide everything they do. Be ready to discuss how you embody these values in your own work and how you can help foster them in your team.
✨Showcase Your Operational Brilliance
Prepare specific examples from your past experiences where you’ve demonstrated operational excellence. Think about times when you improved processes or enhanced guest experiences. This will show that you can be the heartbeat of the shift and lead with purpose.
✨Be a Team Player
Highlight your mentoring skills and how you’ve supported your team in the past. Share stories that illustrate your ability to connect with others on a human level, as this role is all about championing your team and creating a positive workplace culture.
✨Mindset Matters
Discuss how you maintain a healthy mindset and promote well-being within your team. Share strategies you use to keep energy levels high and ensure everyone feels valued. This shows you understand the importance of a balanced approach in a fast-paced environment.
