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- Tasks: Lead a passionate team to create unforgettable guest experiences at our cafe and events venue.
- Company: A community-focused cafe with a warm, welcoming atmosphere.
- Benefits: Fantastic tips, free meals, 28 days holiday, and epic staff parties.
- Other info: Enjoy reduced evening work in winter and no Christmas shifts.
- Why this job: Join us to make a real impact in the community and grow your hospitality career.
- Qualifications: Experience in hospitality leadership and a passion for guest satisfaction.
The predicted salary is between 25000 - 30000 £ per year.
To take us forward with our ambitions and truly earn our place in the hearts of the Community we are looking for an Assistant Manager to join our team.
How we define success of an Assistant General Manager:
- Out in front leadership, which means our customers know you by name and our team members have a high level of trust.
- Highly organised service where teams feel confident on expectations and have a clear sense of communication and direction.
- Guest feedback is important to you and you ensure that service steps are followed to enable success.
- Ownership of taking team members through their onboarding journey and ensuring they are welcomed, trained and set up for success.
- Support financial success through pro-active action on the controls of the business.
- Care deeply about the team, you know them on a personal level, work with their strengths and make them feel appreciated.
- Excellent collaborative relationships across Front of House and Kitchen.
What you can expect from us as Deputy General Manager:
- Fantastic tips – we believe every person should have an equal share.
- We pay you for every hour you work.
- Amazing supplier trips.
- 28 days holiday, increasing after 3 years of service.
- No expectations to work on Christmas or Boxing day.
- Reduced evening work throughout winter.
- Free staff parking.
- Free food, no need to bring in a soggy sandwich, we provide you a meal using the same ingredients and fresh local produce we use for our customers.
- Friends and family discounts to enjoy in any of our 5 venues.
- Epic staff parties.
- Really quite lovely people, our business is completely devoid of corporateness – we want to do the right thing by you and people at a human level.
So, if you are passionate about creating fantastic guest experiences, have a background in Hospitality team leadership and want to take your next step to working within a fantastic venue you can be proud of, we would love to hear from you.
Assistant Manager of Countryside Cafe & Events Venue in Hampshire employer: The Ideal Collection
Contact Detail:
The Ideal Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager of Countryside Cafe & Events Venue in Hampshire
✨Tip Number 1
Get to know the venue and its vibe before your interview. Visit the Countryside Cafe & Events Venue, chat with staff, and soak in the atmosphere. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your leadership stories! Think about times when you've led a team or improved service. Be ready to share these experiences during your interview to demonstrate how you can bring out the best in others and create fantastic guest experiences.
✨Tip Number 3
Show your passion for hospitality! Talk about what makes you excited about working in this industry and how you can contribute to the cafe's success. Your enthusiasm will resonate with the hiring team and set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can leave a lasting impression. Plus, it shows that you’re proactive and genuinely interested in the role.
We think you need these skills to ace Assistant Manager of Countryside Cafe & Events Venue in Hampshire
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for hospitality and community.
Tailor Your Application: Make sure to customise your application to reflect how your experience aligns with our values. Highlight your leadership skills and any relevant experience in creating fantastic guest experiences – we love that!
Show Your Team Spirit: We care deeply about our team, so share examples of how you've built relationships and supported your colleagues in previous roles. This will show us that you’re a great fit for our friendly environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Ideal Collection
✨Know the Venue Inside Out
Before your interview, make sure you research the Countryside Cafe & Events Venue thoroughly. Familiarise yourself with their menu, events, and community involvement. This shows genuine interest and helps you connect your experience to their values.
✨Showcase Your Leadership Style
As an Assistant Manager, you'll need to demonstrate your leadership skills. Prepare examples of how you've successfully led a team in the past, focusing on communication, trust-building, and creating a positive work environment. Be ready to discuss how you can apply these skills at the venue.
✨Emphasise Guest Experience
Since guest feedback is crucial, think of specific instances where you've improved customer satisfaction. Share how you’ve handled feedback, both positive and negative, and how it shaped your approach to service. This will highlight your commitment to creating fantastic guest experiences.
✨Connect on a Personal Level
The role requires caring deeply about the team. Be prepared to discuss how you build relationships with team members and support their growth. Share anecdotes that illustrate your ability to appreciate individual strengths and foster a collaborative atmosphere.