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- Tasks: Welcome customers, recommend drinks, and create memorable experiences.
- Company: The White Horse, a beloved pub-restaurant with a warm community vibe.
- Benefits: Flexible hours, 28 days holiday, free meals, and early pay options.
- Why this job: Join a supportive team and make lasting connections with customers.
- Qualifications: Positive attitude and great communication skills.
- Other info: Enjoy epic staff parties and share amazing tips with your team.
The predicted salary is between 10 - 12 £ per hour.
The White Horse is a beautifully styled pub-restaurant with a cosy laid-back atmosphere, in the heart of Otterbourne which sits in between Southampton and Winchester. A pub well loved by the community due to our family events, fantastic fresh cooked food and warm and welcoming service. At the heart of our success lies our collaborative, supportive and positive team who come together to ensure our customers get the balance of warm traditional pub service whilst offering an elevated dining experience with our 1 Rosette cuisine.
We are looking to welcome Food & Beverage servers who can do the following with our team and customers:
- Give every customer a hearty, warm welcome and make them feel like selecting our venue is the best choice they could have made that day.
- Use your knowledge to recommend drinks from our menu.
- Build rapport with our guests and can chat to them beyond the small talk, it’s how we take our visitors from customers to friends we see often.
- Make them feel special; if it’s someone’s birthday or anniversary, you can go out of your way to make it an even more memorable event for them.
- Collaborate with your team members to bring joy and happiness to each other’s and our customers’ day.
- Focus on the details; we have service standards because we know it’s what brings order to what can be a very busy environment.
What you can expect from us as a Beverage Server:
- Flexible contracts, enjoy the freedom to work around your schedule while enjoying the benefits of being able to flex up or down when you need to.
- 28 days holiday, and no expectations to work on Christmas or Boxing Day.
- Free staff parking.
- Free food, no need to bring in a soggy sandwich; we provide you a meal using the same ingredients and fresh local produce we use for our customers, and these can be enjoyed with bottomless hot drinks whilst on duty.
- Friends and family discounts to enjoy in any of our 5 venues.
- Early pay – If you are slightly tight on bills you can claim a percentage of your accrued pay before payday.
- Amazing tips - these are equally shared and 100% goes to the teams who deserve them.
- Epic staff parties.
- Really quite lovely people; our business is completely devoid of corporateness – we want to do the right thing by you and people at a human level.
So, if you have presence, positivity and can engage with our customers, we would absolutely love to hear from you.
Bar Staff Member employer: The Ideal Collection
Contact Detail:
The Ideal Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar Staff Member
✨Tip Number 1
Get to know the venue! Before your interview, pop into The White Horse and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about making connections, think of some fun conversation starters or anecdotes to share. Being able to engage with customers beyond small talk can really set you apart from other candidates.
✨Tip Number 3
Show off your teamwork spirit! During your interview, highlight any past experiences where you collaborated with others to create a positive environment. The White Horse values a supportive team, so let them know you’re all about bringing joy to both colleagues and customers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our lovely team at The White Horse. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Bar Staff Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your warmth and friendliness. Remember, we’re all about creating a welcoming atmosphere, so make sure your application reflects that vibe.
Tailor Your Application: Make sure to tailor your application to the role of Bar Staff Member. Highlight any relevant experience you have in food and beverage service, and don’t forget to mention your ability to build rapport with customers. We love seeing how you can contribute to our team!
Be Specific About Your Skills: Don’t just list your skills; give us examples! If you’ve had experience making customers feel special on their birthdays or anniversaries, share a story. We want to know how you can bring joy to our guests and make their visits memorable.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you’re keen to join our lovely team at The White Horse. We can’t wait to hear from you!
How to prepare for a job interview at The Ideal Collection
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with The White Horse. Understand its menu, the atmosphere, and what makes it special to the community. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Bar Staff Member, building rapport with customers is key. During the interview, share examples of how you've successfully engaged with customers in the past. Highlight your ability to turn small talk into meaningful conversations, as this aligns perfectly with the pub's ethos of making visitors feel like friends.
✨Emphasise Team Collaboration
The White Horse values a supportive team environment. Be prepared to discuss how you've worked collaboratively in previous roles. Share specific instances where you helped a teammate or contributed to a positive work atmosphere, as this will resonate well with their focus on teamwork.
✨Bring Your Positive Energy
A warm and welcoming attitude is essential for this role. During your interview, let your personality shine through. Smile, be enthusiastic, and convey your passion for providing excellent service. This will not only make a great impression but also demonstrate that you embody the spirit of The White Horse.