At a Glance
- Tasks: Join a friendly team to ensure guests enjoy a clean and comfortable stay.
- Company: Ickworth Hotel, set in stunning National Trust parkland.
- Benefits: Competitive pay, training opportunities, and discounts on food and hotel stays.
- Other info: Flexible shifts with a focus on diversity and inclusion.
- Why this job: Make lasting memories for guests while working in a beautiful environment.
- Qualifications: Charismatic personality, attention to detail, and a passion for hospitality.
The predicted salary is between 26500 - 27500 £ per year.
Contract: Permanent
Salary: £12.71 per hour plus generous service charge and great benefits.
Nestled within 1,800 acres of stunning National Trust parkland, the beautiful Ickworth Hotel seeks motivated and dedicated Room Attendants to join their brilliant team. If you are passionate about ensuring guest comfort and maintaining impeccable standards of cleanliness then this is an exciting opportunity to contribute to the success of a luxury hotel known for its exceptional service and welcoming culture.
Role
Working alongside a friendly and motivated team you will play a pivotal role in ensuring that our guests experience the epitome of comfort and cleanliness during their stay. This is a permanent position at 32 hours per week, which includes weekends, at an hourly rate of £12.71 per hour plus service charge.
Key Responsibilities
- Ensure high quality room and public area cleans: You will work as part of the housekeeping team to ensure all assigned bedrooms and public areas are turned around and cleaned to the highest standard, including a full restock of all in-room guest amenities. You will be asked to conduct thorough deep cleans on occasion.
- Ensure a safe environment for our guests: You will maintain and check all equipment regularly and report any defects. Ensure all equipment and chemicals are used correctly as per manufacturer instructions.
- Make long‑lasting unique memories: We welcome your charisma and personality and encourage you to create memories and relationships with our guests – especially the littlest ones!
Qualifications
- Charisma, engaging personality, and passion for hospitality and providing great service to our guests.
- A keen eye for detail, working to tight timeframes, and enjoying a physical job role.
- Ability to interact with all guests and have fun and engage with our younger guests.
- Previous experience in housekeeping is desirable, but full training will be given.
- Flexibility to work various shifts, including weekends and holidays, as needed.
Benefits
- Training and development is central to life at LFH. We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award‑winning, hospitality‑specific apprenticeship providers.
- An extra day’s holiday for your birthday.
- EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
- Cycle to work scheme.
- Our online health and wellbeing service – Get same‑day remote GP appointments, mental health support and physiotherapy on us.
- Life Assurance Benefit for peace of mind for your loved ones.
- Enhanced maternity and paternity packages.
- Paid day off for any volunteering or fundraising you would like to get involved in once a year.
- The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers.
- 50% off food and beverage and the spa across Luxury Family Hotels.
- Incredible discounted hotel stays for you, friends and family.
Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
Room Attendant employer: The Ickworth
At Ickworth Hotel, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values every team member. With a focus on employee growth through training and development, alongside generous benefits such as early salary access and discounted stays, we ensure our Room Attendants not only contribute to creating memorable guest experiences but also thrive in their careers within our stunning National Trust parkland setting.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Ickworth Hotel and soak in the atmosphere. Familiarising yourself with the surroundings will help you feel more confident and show your genuine interest in the role.
✨Tip Number 2
Show off your personality! When you meet the team, let your charisma shine through. Remember, they’re looking for someone who can engage with guests, especially the little ones, so don’t be shy about sharing your fun side.
✨Tip Number 3
Be ready to talk about your attention to detail. In housekeeping, it’s all about those little things that make a big difference. Prepare examples of how you've maintained high standards in previous roles or even at home!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing benefits we offer, like training and discounts!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any experiences that highlight your dedication to guest comfort and cleanliness. We want to see your personality and enthusiasm for creating memorable experiences.
Highlight Your Attention to Detail:As a Room Attendant, a keen eye for detail is crucial. Make sure to mention any relevant skills or experiences that demonstrate your ability to maintain high standards of cleanliness. We appreciate candidates who take pride in their work!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We’re looking for someone who can communicate effectively, so make sure your application reflects that!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at The Ickworth
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Room Attendant. Familiarise yourself with the importance of cleanliness and guest comfort, as well as the specific tasks you'll be expected to perform. This will help you demonstrate your passion for hospitality and your attention to detail.
✨Show Off Your Charisma
Since this role involves interacting with guests, it's crucial to showcase your engaging personality during the interview. Think of examples where you've created memorable experiences for others, especially children, and be ready to share those stories. A warm smile and a friendly attitude can go a long way!
✨Highlight Your Flexibility
The job requires working various shifts, including weekends and holidays. Be prepared to discuss your availability and willingness to adapt to different schedules. This shows that you're committed and ready to be a team player, which is essential in a hospitality environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how the team fosters a welcoming culture. This not only shows your interest in the position but also helps you gauge if the company aligns with your values.
