At a Glance
- Tasks: Deliver and collect linen, ensuring cleanliness and organisation in service areas.
- Company: Join The Ickworth, a stunning hotel in the heart of Suffolk.
- Benefits: Enjoy competitive pay, extra holiday for your birthday, and great discounts.
- Other info: Flexible shifts with opportunities for training and development.
- Why this job: Be part of a team shaping memorable experiences in a beautiful setting.
- Qualifications: Attention to detail and teamwork skills are essential; experience preferred but not required.
The predicted salary is between 25000 - 27000 £ per year.
Contract: Permanent
Salary: £12.71 per hour plus generous service charge and great benefits.
The Ickworth, part of Luxury Family Hotels, is entering an exciting new era. As a Linen Porter, you will play a part in shaping the next chapter of this much-loved Suffolk retreat.
Position Overview
As Linen Porter, you are key to ensuring the housekeeping team's success! Your role will involve delivering clean linen and collecting all dirty linen from the service rooms, striving to always maintain accurate stock levels. You will routinely assess the quality of the delivered linen and maintain tidy and well-organised service areas. You will work closely with other departments to ensure seamless turnover of bedrooms and interact with guests in a professional, friendly manner. This is a permanent position at 40 hours per week. Flexibility will be key to work varying shifts, including early mornings, evenings and weekends as required.
Responsibilities
- Collect linen and towels from guest rooms and public areas.
- Inspect linens for stains, tears, and other damages, and report any issues to the Housekeeping Manager.
- Fold and stack clean linens and towels neatly, ready for distribution.
- Deliver clean linens and towels to designated storage areas and replenish supplies in guest rooms and public areas as needed.
- Assist with the maintenance and organisation of the linen room and laundry facilities.
- Coordinate with Housekeeping and Front Desk teams to ensure timely delivery and collection of linens based on guest needs.
What we need from you
- Previous experience in a similar role within the hospitality industry is preferred but not required.
- Strong attention to detail and organisational skills.
- Ability to work efficiently in a fast-paced environment while maintaining high standards of cleanliness.
- Good communication and teamwork skills.
- Physical stamina and the ability to lift and carry heavy loads.
Why work with us?
- Training and development is central to life at LFH, it’s something we truly value.
- An extra day’s holiday for your birthday.
- EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
- Cycle to work scheme.
- Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
- Life Assurance Benefit for peace of mind for your loved ones.
- Enhanced Maternity and Paternity packages.
- We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year.
- The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers.
- 50% off Food and Beverage and the Spa across Luxury Family Hotels.
- Incredible discounted hotel stays for you, friends and family.
Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!
Who are LFH?
The Ickworth is stepping confidently into a new chapter. Set within the breathtaking Suffolk countryside, this remarkable hotel, framed by sweeping parkland and rich history, continues to evolve while honouring its extraordinary heritage. As a proud member of the Luxury Family Hotels collection, The Ickworth is dedicated to creating meaningful experiences for every generation, blending warm hospitality with moments that families remember for years to come. As we look ahead, we are seeking passionate and committed individuals to join us at this exciting time. This is a wonderful opportunity to become part of a team that values care, character, and attention to detail, and to help shape the future of one of Suffolk’s most distinctive family escapes.
Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
Linen Porter employer: The Ickworth
At The Ickworth, part of Luxury Family Hotels, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee development and well-being. With generous benefits such as enhanced maternity and paternity packages, access to health services, and discounts on hotel stays, we ensure our team members feel valued and motivated. Join us in the stunning Suffolk countryside, where you can contribute to creating memorable experiences for families while enjoying a fulfilling career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Linen Porter
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Ickworth and its values. This will help you connect with the team and show that you're genuinely interested in being part of their exciting new chapter.
✨Tip Number 2
Practice your communication skills! As a Linen Porter, you'll be interacting with guests and other departments. Try role-playing common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've kept things tidy and well-organised in previous roles. This will demonstrate that you have what it takes to maintain the high standards expected at The Ickworth.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Show Your Attention to Detail:As a Linen Porter, attention to detail is key! Make sure your application highlights any experience you have with maintaining cleanliness and organisation. We love seeing candidates who take pride in their work!
Be Friendly and Professional:Since you'll be interacting with guests, it's important to convey your friendly and professional attitude in your application. Use a warm tone and share any relevant experiences that showcase your communication skills.
Flexibility is Key:This role requires flexibility with shifts, so mention your availability clearly in your application. We appreciate candidates who are willing to adapt to varying schedules, including early mornings and weekends.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the amazing benefits we offer at Luxury Family Hotels!
How to prepare for a job interview at The Ickworth
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Linen Porter. Familiarise yourself with tasks like collecting and inspecting linens, maintaining stock levels, and coordinating with other departments. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Show Off Your Attention to Detail
Since this role requires strong attention to detail, be prepared to discuss examples from your past experiences where you've demonstrated this skill. Whether it’s spotting stains on linens or ensuring everything is organised, showcasing your meticulous nature will impress the interviewers.
✨Emphasise Teamwork and Communication
As a Linen Porter, you'll work closely with housekeeping and front desk teams. Be ready to share instances where you've successfully collaborated with others in a fast-paced environment. Highlighting your communication skills will show that you're a team player who can contribute positively to the workplace.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
