At a Glance
- Tasks: Deliver fantastic service and create memorable experiences for guests.
- Company: Join The Ickworth, a beautifully refurbished hotel in Suffolk.
- Benefits: Competitive pay, extra holiday for your birthday, and great discounts.
- Other info: Flexible shifts, training opportunities, and a commitment to diversity.
- Why this job: Be part of an exciting new chapter in a stunning hotel environment.
- Qualifications: Passion for customer service and teamwork; experience preferred but not essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
Contract: Permanent
Salary: £12.71 per hour plus generous service charge and great benefits.
The Ickworth, part of Luxury Family Hotels, is entering an exciting new chapter following its refurbishment. Join our team as Food & Beverage Assistant and play your part in shaping the future of this much-loved Suffolk retreat. We have two permanent positions available at 40 hours per week (including weekends), with an hourly rate of £12.71, plus generous service charge and benefits.
Key Responsibilities:
- Support and deliver a fantastic LFH Service: You will work together, alongside the kitchen team to deliver fantastic service to our guests.
- Make long lasting unique memories: We welcome your charisma and personality and encourage you to create memories and relationships with our guests – especially the littlest ones!
- Ensure a safe dining experience: You will endeavour to be diligent and knowledgeable of all our menu offerings and understanding allergens to keep our guests safe.
- Maintain cleanliness and hygiene standards in all food and beverage areas: adhering to health and safety regulations.
What we need from you:
- Previous experience in a similar role within the hospitality industry is preferred but not essential.
- A positive attitude with a genuine passion for delivering outstanding customer service.
- Excellent communication skills and the ability to work effectively within a team environment.
- Flexibility to work various shifts, including weekends and holidays, to meet the demands of our busy hotel.
- A commitment to upholding the highest standards of cleanliness, hygiene, and professionalism at all times.
Why work with us?
- Training and development is central to life at LFH, it’s something we truly value.
- We are proudly certified by the Institute of Hospitality and support our teams’ development through partnerships with award-winning, hospitality specific apprenticeship providers.
- Extra day’s holiday for your birthday.
- EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
- Cycle to work scheme.
- Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
- Life Assurance Benefit for peace of mind for your loved ones.
- Enhanced Maternity and Paternity packages.
- Want to give back but never have the time? We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year.
- The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers.
- 50% off Food and Beverage and the Spa across Luxury Family Hotels.
- Incredible discounted hotel stays for you, friends and family.
Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!
Who are LFH?
The Ickworth is entering a remarkable new era following an exciting refurbishment, thoughtfully designed to celebrate both its heritage and its future. Set within the breathtaking Suffolk countryside, this iconic hotel, surrounded by sweeping parkland and rich history, has been carefully refreshed to create even more memorable experiences for modern family escapes. As a proud member of the Luxury Family Hotels collection, The Ickworth is dedicated to creating meaningful moments for every generation, combining warm hospitality, thoughtful touches, and spaces where families can truly reconnect and unwind. As we begin this new chapter, we are looking for passionate and committed individuals to join us at an incredibly exciting time. This is a wonderful opportunity to be part of a team that values care, character, and attention to detail, while helping shape the future of one of Suffolk’s most distinctive and beautifully reimagined family destinations.
Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
Food and Beverage Assistant employer: The Ickworth
At The Ickworth, part of Luxury Family Hotels, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee growth and development. With comprehensive training opportunities, generous benefits including enhanced maternity and paternity packages, and a commitment to work-life balance, we ensure our team members feel valued and empowered. Join us in the stunning Suffolk countryside and be part of a dedicated team that creates memorable experiences for families while enjoying unique perks like discounted hotel stays and early access to your salary.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Ickworth. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Ickworth
Don't be shy about reaching out to The Ickworth directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Ickworth and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Ickworth
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
