At a Glance
- Tasks: Collect and deliver clean linen while ensuring high standards of cleanliness.
- Company: Join The Ickworth, a stunning hotel in the heart of Suffolk.
- Benefits: Enjoy competitive pay, extra holiday for your birthday, and great discounts.
- Other info: Flexible shifts with opportunities for training and development.
- Why this job: Be part of a team shaping memorable experiences in a beautiful setting.
- Qualifications: Attention to detail and teamwork skills are essential; experience preferred but not required.
The predicted salary is between 25000 - 27000 £ per year.
Contract: Permanent
Salary: £12.71 per hour plus generous service charge and great benefits
The Ickworth, part of Luxury Family Hotels, is entering an exciting new era. As a Linen Porter, you will play a part in shaping the next chapter of this much‑loved Suffolk retreat.
Position Overview
As Linen Porter, you are key to ensuring the housekeeping team's success! Your role will involve delivering clean linen and collecting all dirty linen from the service rooms, striving to always maintain accurate stock levels. You will routinely assess the quality of the delivered linen and maintain tidy and well‑organised service areas. You will work closely with other departments to ensure seamless turnover of bedrooms and interact with guests in a professional, friendly manner. This is a permanent position at 40 hours per week. Flexibility will be key to work varying shifts, including early mornings, evenings and weekends as required.
Responsibilities
- Collect linen and towels from guest rooms and public areas.
- Inspect linens for stains, tears, and other damages, and report any issues to the Housekeeping Manager.
- Fold and stack clean linens and towels neatly, ready for distribution.
- Deliver clean linens and towels to designated storage areas and replenish supplies in guest rooms and public areas as needed.
- Assist with the maintenance and organisation of the linen room and laundry facilities.
- Coordinate with Housekeeping and Front Desk teams to ensure timely delivery and collection of linens based on guest needs.
What we need from you
- Previous experience in a similar role within the hospitality industry is preferred but not required.
- Strong attention to detail and organisational skills.
- Ability to work efficiently in a fast‑paced environment while maintaining high standards of cleanliness.
- Good communication and teamwork skills.
- Physical stamina and the ability to lift and carry heavy loads.
Why work with us?
- Training and development is central to life at LFH, it’s something we truly value.
- An extra day’s holiday for your birthday.
- EarlyPay – Need to access some of your monthly salary a little early sometimes? No problem!
- Cycle to work scheme.
- Help@Hand – Our online health and wellbeing service – Get same day remote GP appointments, Mental Health support and Physiotherapy on us.
- Life Assurance Benefit for peace of mind for your loved ones.
- Enhanced Maternity and Paternity packages.
- We will give you a paid day off for any volunteering or fundraising you would like to get involved in once a year.
- The LFH Benefit Hub – Easily accessible employee discount platform for you to take advantage of at your favourite high street and online retailers.
- 50% off Food and Beverage and the Spa across Luxury Family Hotels.
- Incredible discounted hotel stays for you, friends and family.
Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!
Who are LFH?
The Ickworth is stepping confidently into a new chapter. Set within the breathtaking Suffolk countryside, this remarkable hotel, framed by sweeping parkland and rich history, continues to evolve while honouring its extraordinary heritage. As a proud member of the Luxury Family Hotels collection, The Ickworth is dedicated to creating meaningful experiences for every generation, blending warm hospitality with moments that families remember for years to come. As we look ahead, we are seeking passionate and committed individuals to join us at this exciting time. This is a wonderful opportunity to become part of a team that values care, character, and attention to detail, and to help shape the future of one of Suffolk’s most distinctive family escapes.
Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.
Linen Porter in Bury St Edmunds employer: The Ickworth
At Luxury Family Hotels, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. As a Linen Porter at The Ickworth, you will benefit from comprehensive training and development opportunities, generous employee discounts, and a strong emphasis on work-life balance, including an extra day off for your birthday and access to health and wellbeing services. Join us in the stunning Suffolk countryside and be part of a dedicated team that values care, character, and attention to detail, all while creating memorable experiences for families.
StudySmarter Expert Advice🤫
We think this is how you could land Linen Porter in Bury St Edmunds
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on The Ickworth and its values. This will help you connect with the team and show that you're genuinely interested in being part of their exciting new chapter.
✨Tip Number 2
Practice your communication skills! As a Linen Porter, you'll be interacting with guests and other departments. Try role-playing common scenarios with a friend to boost your confidence and ensure you come across as friendly and professional.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've kept things tidy and well-organised in previous roles. This will demonstrate that you have what it takes to maintain the high standards expected at The Ickworth.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start!
We think you need these skills to ace Linen Porter in Bury St Edmunds
Some tips for your application 🫡
Show Your Attention to Detail:As a Linen Porter, attention to detail is key! Make sure your application highlights any experience you have with maintaining cleanliness and organisation. We want to see how you can keep things tidy and efficient!
Communicate Your Team Spirit:We love teamwork at The Ickworth! In your application, share examples of how you've worked well with others in the past. This will show us that you're ready to collaborate with our housekeeping and front desk teams.
Flexibility is Key:Since the role involves varying shifts, let us know about your availability. If you’re open to working early mornings, evenings, or weekends, make it clear in your application. We appreciate candidates who can adapt!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be one step closer to joining our fantastic team at The Ickworth!
How to prepare for a job interview at The Ickworth
✨Know Your Linen
Familiarise yourself with the types of linens and towels used in the hospitality industry. Being able to discuss their care and maintenance during the interview will show your attention to detail and genuine interest in the role.
✨Showcase Your Team Spirit
Since this role involves working closely with housekeeping and front desk teams, be prepared to share examples of how you've successfully collaborated with others in previous jobs. Highlighting your teamwork skills can set you apart from other candidates.
✨Demonstrate Your Organisational Skills
Think of specific instances where you’ve had to manage stock levels or maintain cleanliness in a fast-paced environment. Discussing these experiences will illustrate your ability to keep things organised and efficient, which is crucial for a Linen Porter.
✨Be Ready for Physical Questions
Since the job requires physical stamina, be prepared to discuss how you handle physically demanding tasks. Mention any relevant experience that showcases your ability to lift and carry heavy loads, as well as your approach to maintaining high standards of cleanliness.
