Tenancy Support & Rent Arrears Specialist

Tenancy Support & Rent Arrears Specialist

Full-Time 30477 - 37249 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support customers with rent arrears and provide practical money advice.
  • Company: The Hyde Group, dedicated to helping people sustain their homes.
  • Benefits: Competitive salary, flexible working options, and opportunities for personal growth.
  • Other info: Join a supportive team focused on community impact and career development.
  • Why this job: Make a real difference in people's lives by helping them manage their finances.
  • Qualifications: Experience in customer service and a passion for helping others.

The predicted salary is between 30477 - 37249 £ per year.

The Hyde Group is recruiting an Income Services Officer in Chichester to support the prevention and recovery of rent arrears and other debts.

You will help customers sustain their homes through practical money advice, early intervention and effective case management.

You will manage rent arrears across multiple tenure types, take ownership of customer accounts and deliver a high‑quality service via phone and digital channels.

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Tenancy Support & Rent Arrears Specialist employer: THE HYDE GROUP

The Hyde Group is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. With a strong commitment to diversity, equity, and inclusion, employees are encouraged to grow and develop their skills while contributing to meaningful projects that enhance community services. The company fosters a culture of continuous improvement and provides ample opportunities for professional advancement, making it an ideal place for those looking to make a significant impact in the data engineering field.

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Contact Details:

THE HYDE GROUP Recruitment Team

We think you need these skills to ace Tenancy Support & Rent Arrears Specialist

Case Management
Customer Service
Debt Recovery
Money Advice
Communication Skills
Problem-Solving Skills
Attention to Detail