At a Glance
- Tasks: Lead the strategic development and optimisation of our Salesforce platform.
- Company: Join Hyde, a leading housing provider with a strong social purpose.
- Benefits: Enjoy a competitive salary, generous holiday, and flexible working options.
- Other info: Diversity and inclusion are at the heart of our workplace culture.
- Why this job: Make a real difference while growing your career in a supportive environment.
- Qualifications: Experience in CRM leadership and a passion for customer-centred digital transformation.
The predicted salary is between 75000 - 75000 € per year.
Hyde is looking for a Salesforce Product Owner to join our collaborative and values-driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.
As a Salesforce Product Owner (internally titled CRM Manager) at Hyde New Homes, you will lead the strategic development, optimisation and delivery of our Salesforce Sales & Marketing platform. You will play a pivotal role in driving customer insight, improving digital journeys, and enabling data-driven decision-making across the organisation. This is a strategic, and hands-on CRM Manager role leading Salesforce delivery, customer insight, system improvement and cross-functional digital projects to drive performance and customer experience.
Key Duties- Salesforce strategy — Lead the strategic roadmap for Salesforce, ensuring the platform evolves to meet organisational needs.
- CRM optimisation — Oversee continuous improvement of CRM processes, workflows and data quality.
- Cross-functional delivery — Manage and deliver digital projects in partnership with teams across Hyde.
- Customer insight — Use CRM data to generate actionable insights that inform business development and marketing activity.
- Stakeholder engagement — Act as the CRM subject-matter expert, supporting colleagues and ensuring best practice adoption.
Why Join Hyde? Hyde is part of the Hyde Group, one of the UK's leading housing providers, managing and owning around 120,000 homes nationwide. We're committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long-term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.
As a Salesforce Product Owner, we're seeking someone who can bring:- Proven experience in CRM leadership and Salesforce product ownership
- Strong collaboration and communication skills
- A proactive mindset and passion for customer-centred digital transformation
- The ability to interpret data and engage stakeholders across all levels
- Excellent pension scheme
- Generous holiday allowance
- Life assurance
- Award-winning flexible benefits platform
- Support for learning and career development
- Hybrid working options available
Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we're committed to providing reasonable adjustments throughout the recruitment process and beyond.
Salesforce Product Owner employer: THE HYDE GROUP
Hyde is an exceptional employer that prioritises employee wellbeing and continuous learning, making it an ideal place for a Salesforce Product Owner to thrive. With a strong commitment to diversity and inclusion, along with generous benefits such as an excellent pension scheme and flexible working options, Hyde fosters a collaborative work culture where employees can grow their careers while contributing to meaningful community development.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Product Owner
✨Tip Number 1
Network like a pro! Reach out to current employees at Hyde or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into Salesforce trends and how they relate to customer experience. Show us you’re not just a candidate, but a future team player.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of how you've driven CRM success in the past. We love hearing about real-life experiences that showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Salesforce Product Owner
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Salesforce Product Owner role. Highlight your experience with CRM leadership and any specific projects you've led that align with our needs at Hyde.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for customer-centred digital transformation. Share examples of how you've used data to drive insights and improve processes in previous roles.
Showcase Collaboration Skills:Since this role involves cross-functional delivery, emphasise your collaboration and communication skills. Mention specific instances where you’ve successfully worked with different teams to achieve a common goal.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at THE HYDE GROUP
✨Know Your Salesforce Inside Out
Make sure you brush up on your Salesforce knowledge before the interview. Understand the latest features, best practices, and how they can be applied to drive customer insight and improve digital journeys. Being able to discuss specific examples of how you've optimised CRM processes will really impress.
✨Showcase Your Collaboration Skills
As a Salesforce Product Owner, you'll need to work closely with various teams. Prepare examples that highlight your collaboration and communication skills. Think about times when you successfully managed cross-functional projects and how you engaged stakeholders at all levels.
✨Bring Data to Life
Since this role involves interpreting data for actionable insights, be ready to discuss how you've used data in past roles. Prepare to share specific instances where your data-driven decisions led to improved performance or customer experience. This will demonstrate your analytical mindset.
✨Emphasise Your Proactive Mindset
Hyde is looking for someone with a proactive approach to digital transformation. Be prepared to talk about initiatives you've taken in previous roles to drive change or improve processes. Highlight your passion for customer-centred solutions and how you've implemented them effectively.
