At a Glance
- Tasks: Design and implement Salesforce solutions, enhancing customer experience and operational efficiency.
- Company: Hyde, a leading provider of affordable housing in the UK.
- Benefits: Competitive salary, hybrid working, and commitment to professional development.
- Other info: Collaborative environment with opportunities for growth and learning.
- Why this job: Join a purpose-driven team and make a real impact on digital transformation.
- Qualifications: Experience as a Salesforce Developer with strong technical skills and Agile knowledge.
The predicted salary is between 80000 - 85000 £ per year.
Location: London Bridge, Hybrid (2 days office-based, 3 days remote working)
Salary: Up to £85,000 (dependent on experience)
About the Role
We are seeking a skilled and motivated Salesforce Developer / Technical Lead to join our Technology team at Hyde. This is a key role supporting the ongoing development, enhancement, and optimisation of our Salesforce platform, with a strong focus on Service Cloud and customer‑facing digital capability. You will play a pivotal role in delivering end‑to‑end Salesforce solutions, working closely with stakeholders across the business to translate requirements into scalable, high‑quality technical solutions that improve customer experience and operational efficiency. This is an excellent opportunity for someone looking to take the next step in their Salesforce career within a complex, purpose‑driven organisation where your work will have real impact.
Key Responsibilities
- Design, develop, and implement Salesforce solutions across Service Cloud & Experience Cloud
- Contribute to the ongoing enhancement of the Salesforce platform, ensuring scalability, performance, and reliability
- Work across the full software development lifecycle (SDLC), from requirements gathering through to deployment and support
- Provide technical solution design input and contribute to architectural discussions
- Develop and deploy using CI/CD tools and modern release management practices
- Collaborate with business stakeholders to understand requirements and deliver effective solutions
- Troubleshoot, analyse, and resolve complex technical issues and bugs
- Use Jira to manage work items, track progress, and support agile delivery
- Support integration of Salesforce with wider systems where required
- Promote best practice in Salesforce development and platform governance
About You
We are looking for a proactive and collaborative Salesforce professional with strong technical capability and a passion for delivering high‑quality solutions.
- Proven experience as a Salesforce Developer (Service Cloud experience essential)
- Strong understanding of Salesforce platform capabilities and configuration
- Experience working within Agile delivery environments
- Hands‑on experience across the SDLC, including build, test, and deployment
- Experience with CI/CD tools and deployment processes
- Strong problem‑solving and analytical skills
- Excellent communication skills with the ability to engage technical and non‑technical stakeholders
- Experience working within team‑based development environments
What We Offer
- Opportunity to work on meaningful, large‑scale digital transformation
- Collaborative and supportive technology environment
- Hybrid working approach
- Commitment to professional development and continuous learning
- Competitive salary and benefits package
About Hyde
Hyde is one of the UK’s leading providers of affordable housing, committed to building thriving communities and delivering excellent services to our customers. Technology plays a central role in enabling our transformation, and this is an exciting time to join our growing digital and technology function.
Salesforce Developer / Technical Lead (Service Cloud) employer: THE HYDE GROUP
Hyde is an exceptional employer that prioritises employee growth and development within a collaborative and supportive technology environment. With a hybrid working model, competitive salary, and a commitment to meaningful digital transformation, you will have the opportunity to make a real impact while advancing your Salesforce career in the heart of London Bridge.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Developer / Technical Lead (Service Cloud)
✨Network Like a Pro
Get out there and connect with folks in the Salesforce community! Attend meetups, webinars, or even local tech events. The more people you know, the better your chances of landing that dream job.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! Create a portfolio showcasing your Salesforce projects, especially those involving Service Cloud. This will give potential employers a clear view of what you can bring to the table.
✨Ace the Interview
Prepare for common Salesforce interview questions and be ready to discuss your problem-solving approach. Use real-life examples from your past work to illustrate your skills and how you’ve tackled challenges.
✨Apply Through Our Website
When you find a role that excites you, apply directly through our website! It shows your enthusiasm and gives us a chance to see your application in the best light. Plus, we love seeing candidates who are keen on joining our team!
We think you need these skills to ace Salesforce Developer / Technical Lead (Service Cloud)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your Salesforce experience, especially with Service Cloud. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role at Hyde and how your background makes you the perfect fit. Keep it engaging and personal – we love a bit of personality!
Showcase Your Technical Skills:Since this role is all about technical expertise, make sure to mention your hands-on experience with CI/CD tools and the full software development lifecycle. We’re keen to see how you’ve tackled challenges in past projects!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at THE HYDE GROUP
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around Service Cloud. Be ready to discuss specific projects you've worked on and how you've tackled challenges in the past. This will show that you're not just familiar with the platform but can also apply your skills effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex technical issues you've resolved. Think about the steps you took to troubleshoot and the impact your solutions had on the project or team. This will demonstrate your analytical skills and ability to think on your feet.
✨Engage with Stakeholders
Since the role involves collaborating with various stakeholders, practice how you would communicate technical concepts to non-technical people. Being able to bridge that gap is crucial, so consider how you can make your explanations clear and relatable.
✨Familiarise Yourself with Agile Practices
As the company works within Agile environments, be prepared to discuss your experience with Agile methodologies. Highlight any tools like Jira that you've used and how they helped streamline your work. This shows you're not only a tech whiz but also a team player who understands the development process.
