The Hyde Group is seeking a Customer Services Officer to join our London call centre on a part-time basis. You will be the first point of contact for customers, handling inbound calls and delivering friendly, solution-focused support.
You will manage a high volume of calls, aiming for quick resolutions, and will refer complex enquiries to specialist teams while maintaining high customer satisfaction. This role emphasizes wellbeing, learning, and long-term development within Hyde.
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Part-Time Customer Services Officer β Hybrid Role employer: The Hyde Group
Hyde is an exceptional employer that prioritises employee wellbeing and fosters a collaborative work culture, making it an ideal place for those seeking meaningful careers. With a hybrid working model in Havant, employees benefit from flexibility while being part of a supportive team that encourages continuous learning and professional growth. As a Service Support Advisor, you will not only play a crucial role in enhancing customer experiences but also enjoy opportunities for long-term development within a values-driven organisation.