At a Glance
- Tasks: Support and enhance NEC Housing Management software while collaborating with a dynamic team.
- Company: Hyde, a leading provider of affordable homes in the UK.
- Benefits: Competitive salary, fantastic pension, life assurance, and flexible benefits.
- Other info: Join an inclusive workplace that values diversity and offers career growth.
- Why this job: Make a real difference in housing management and support communities.
- Qualifications: Experience with NEC Housing Management software and SQL scripting preferred.
The predicted salary is between 66000 - 66000 £ per year.
As an Application Support Analyst (NEC Housing Management) at Hyde you will work with our Business Systems Team to provide expert technical knowledge in the development of software applications.
Responsibilities
- Provide expert housing management application technical knowledge to facilitate change.
- Develop and implement changes to Hyde's housing management application as per specification and requirements.
- Facilitate the implementation of the appropriate technical solutions to meet organizational objectives.
- Provide specialist consultancy to all stakeholders, both internal and external.
- Application upgrades and the implementation of new functionality.
- The identification and implementation of process/technical improvements.
- Provide help, advice and assistance with the delivery of support and training services.
Skills and Experience Required
- Strong technical experience in NEC Housing Management software.
- Oracle Databases, relationships and SQL scripting experience (preferred).
- Project Workload Management.
Benefits
- A fantastic pension.
- Life assurance.
- Great holidays.
- An award-winning flexible benefits package.
- Volunteering days.
Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.
An Inclusive Workplace
Equity, diversity and inclusion are central to life at Hyde. We're committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
NEC Housing Application Support Analyst - Remote employer: THE HYDE GROUP
Hyde is an exceptional employer, offering a supportive and inclusive work culture that prioritises equity, diversity, and employee well-being. With competitive benefits such as a fantastic pension, life assurance, and flexible holiday options, employees are encouraged to grow and thrive in their roles. The opportunity to work remotely while collaborating with a dedicated team in London ensures a balanced work-life dynamic, making Hyde an attractive choice for those seeking meaningful employment in the housing sector.
StudySmarter Expert Advice🤫
We think this is how you could land NEC Housing Application Support Analyst - Remote
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what THE HYDE GROUP values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges THE HYDE GROUP might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at THE HYDE GROUP!
✨Direct Apply to THE HYDE GROUP
Let's not forget to apply directly through the THE HYDE GROUP website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace NEC Housing Application Support Analyst - Remote
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at THE HYDE GROUP.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at THE HYDE GROUP. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at THE HYDE GROUP
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
