Hyde Group is seeking an Income Services Officer based at London Bridge to support prevention and recovery of rent arrears and other debts, helping customers sustain their homes through practical advice and effective case management. You will manage rent arrears across tenure types, take ownership of customer accounts, and deliver a high-quality service via phone and digital channels.
The role also involves welfare benefits guidance, legal documentation where required, and collaboration with the
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Income Services Officer – Rent Arrears Specialist (Hybrid) in London employer: The Hyde Group
Hyde is an exceptional employer that prioritises employee wellbeing and fosters a collaborative work culture, making it an ideal place for those seeking meaningful careers. With a hybrid working model in Havant, employees benefit from flexibility while being part of a supportive team that encourages continuous learning and professional growth. As a Service Support Advisor, you will not only play a crucial role in enhancing customer experiences but also enjoy opportunities for long-term development within a values-driven organisation.
