At a Glance
- Tasks: Support and enhance housing management applications, ensuring stability and reliability.
- Company: Join Hyde, a leading housing provider with a strong social purpose.
- Benefits: Enjoy a competitive salary, generous holidays, and excellent pension scheme.
- Other info: Hybrid working options and a commitment to diversity and inclusion.
- Why this job: Make a real difference while growing your career in a supportive environment.
- Qualifications: Experience with enterprise applications and strong troubleshooting skills required.
Housing Management Application Support Specialist
London Bridge (2 days office-based, 3 days remote working)
£52,000 to £60,000, depending on experience.
Hyde is looking for a Housing Management Application Support Specialist to join our collaborative and values‑driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long‑term development.
As a Housing Management Application Support Specialist at Hyde, you will help ensure our business‑critical applications remain stable, reliable and fully supported. You will provide technical expertise across our application portfolio, resolving incidents, supporting upgrades, improving data quality and helping operational teams deliver effective services.
Key Duties
- Provide expert support across Hyde’s application portfolio, resolving incidents and service requests within agreed service levels.
- Lead investigations into high‑priority, recurring or complex application, integration and data issues, identifying root causes and recommending long‑term fixes.
- Support approved configuration, minor enhancements, testing, upgrades, patches, releases and post‑implementation validation.
- Investigate data quality and reconciliation issues, produce reports, data extracts and analysis to support business users and service teams.
- Work collaboratively with technology teams, suppliers and stakeholders to strengthen application stability, resilience, automation and service quality.
Why Join Hyde?
Hyde is part of the Hyde group, one of the UK’s leading housing providers, managing and owning around 120,000 homes nationwide. We’re committed to building safe, sustainable communities where people can thrive. With a strong social purpose, long‑term investment plans, and a focus on innovation, Hyde is a place where you can grow your career while making a real difference.
We’re seeking someone who can bring:
- Proven experience supporting enterprise applications, data integration and analytics tools, including NEC Housing, Workday/Finance systems, OpenText, Snowflake, SSIS, eRPA and/or TMC.
- Strong knowledge of application lifecycle management, including incidents, problems, changes and releases, with the ability to troubleshoot and identify root causes.
- A clear, collaborative communication style, with the ability to explain technical issues in plain English and work effectively with colleagues, suppliers and stakeholders.
- A proactive mindset and passion for improving application stability, data integrity, automation and service quality.
- The ability to diagnose functional, configuration and data issues, produce reports and data extracts, use ITSM tools and stay organised under pressure.
The Benefits of Joining Hyde
- Excellent pension scheme
- Generous holiday allowance
- Life assurance
- Award‑winning flexible benefits platform
- Support for learning and career development
- Hybrid working options available
Diversity, Inclusion & Accessibility
Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision‑making and service delivery, and the way we shape our organisation.
As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.
We reserve the right to close this advert early if a suitable candidate is identified.
#J-18808-LjbffrHousing Management Systems Specialist in London employer: THE HYDE GROUP
The Hyde Group is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. With a strong commitment to diversity, equity, and inclusion, employees are encouraged to grow and develop their skills while contributing to meaningful projects that enhance community services. The company fosters a culture of continuous improvement and provides ample opportunities for professional advancement, making it an ideal place for those looking to make a significant impact in the data engineering field.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Systems Specialist in London
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We think you need these skills to ace Housing Management Systems Specialist in London
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at THE HYDE GROUP.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at THE HYDE GROUP and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
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How to prepare for a job interview at THE HYDE GROUP
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If THE HYDE GROUP uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
