Client Governance Lead - Housing in London

Would you like to join Hyde as a Client Governance Lead? At Hyde, we are committed to providing safe, high-quality homes and creating sustainable communities. We work in partnership with investment clients who fund and develop homes that are managed by Hyde. One of these partnerships is expanding its Funded Private Rented Portfolio (FPRP) across the UK, and we are looking for a Client Governance Lead to support the governance and regulatory oversight of this portfolio. This is a key role responsible for ensuring the portfolio operates to the highest standards of governance, regulatory compliance and health and safety.

You will work closely with Hyde teams, the property managing agent, the fund administrator and the FPRP Board to establish strong assurance frameworks and ensure residents live in safe, compliant homes. Reporting to the Senior Contract Delivery Manager, you will help oversee the governance and regulatory arrangements for the portfolio, ensuring all obligations are met and that the Board receives clear reporting and assurance to support effective oversight.

What you’ll be doing:

• Support the Funded Private Rented Portfolio Board with regulatory engagement and inspections.
• Ensure compliance with standards set by the Regulator of Social Housing.
• Maintain assurance frameworks to monitor managing agent performance.
• Oversee regulatory returns and maintain reporting obligations to the Housing Ombudsman.
• Ensure compliance with the Complaint Handling Code and embed learning from complaints.
• Provide oversight of statutory health and safety compliance across the portfolio.
• Monitor the managing agent to ensure all safety obligations are met.
• Support safe, compliant and well-maintained homes for residents.
• Maintain robust governance, policy and procedure frameworks.
• Develop assurance mechanisms to ensure services meet agreed standards.
• Provide governance reporting to the FPRP Board.

About You:

• You will bring strong governance and regulatory experience within housing and be confident working with senior stakeholders.
• Knowledge of housing regulation and health and safety legislation.
• Experience developing governance and assurance frameworks.
• Experience overseeing managing agents or contractors.
• Strong stakeholder management and communication skills.
• Ability to analyse data, identify risks and drive improvement.

Make a difference:

At Hyde, you’ll have the opportunity to work with corporate clients and partners to support the delivery of high-quality rented homes across the UK. This role offers the chance to influence governance, compliance and assurance within a growing portfolio, working with senior stakeholders across investment partners, managing agents and Hyde teams. Join us and build a career where your skills matter, your ideas are heard, and you can help shape thriving, inclusive communities for the future.

Life assurance

Award-winning flexible benefits platform

Support for learning and career development

We’re Inclusive, Diversity, inclusion and accessibility:

Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision‐making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we’re happy to provide reasonable adjustments throughout the recruitment process and in the workplace.