Hyde Group is seeking an Income Services Officer based at London Bridge to support prevention and recovery of rent arrears and other debts, helping customers sustain their homes through practical advice and effective case management. You will manage rent arrears across tenure types, take ownership of customer accounts, and deliver a high-quality service via phone and digital channels.
The role also involves welfare benefits guidance, legal documentation where required, and collaboration with the
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Income Services Officer – Rent Arrears Specialist (Hybrid) employer: THE HYDE GROUP
Hyde is an exceptional employer, offering a supportive and collaborative work environment in the heart of London Bridge. With a strong commitment to employee wellbeing, continuous learning, and career development, Hyde provides excellent benefits including a generous holiday allowance, a robust pension scheme, and hybrid working options. Joining Hyde means being part of a values-driven team dedicated to making a real difference in building safe and sustainable communities.
