Hyde is hiring a Complaints Officer Apprentice at London Bridge (Park Street Office) for a Level 3 Customer Service Specialist Apprenticeship, lasting 18–19 months. The role involves supporting complaints administration, gathering case information and collaborating across Hyde to improve customer service.
The position offers hybrid working and a clear path to professional development. You will develop skills in complaint handling, case administration, stakeholder engagement and written
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Hybrid Complaints & Service Improvement Apprentice employer: The Hyde Group
Hyde is an exceptional employer that prioritises employee wellbeing and fosters a collaborative work culture, making it an ideal place for those seeking meaningful careers. With a hybrid working model in Havant, employees benefit from flexibility while being part of a supportive team that encourages continuous learning and professional growth. As a Service Support Advisor, you will not only play a crucial role in enhancing customer experiences but also enjoy opportunities for long-term development within a values-driven organisation.
