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- Tasks: Manage housing systems, oversee projects, and ensure smooth operations.
- Company: Hyde is a leading provider of affordable homes in London and the South-East.
- Benefits: Enjoy a fantastic pension, life assurance, flexible benefits, and volunteering days.
- Why this job: Join an exciting digital transformation and make a real impact in the community.
- Qualifications: Strong management skills, experience with housing systems, and problem-solving abilities required.
- Other info: Hyde values diversity and is committed to inclusivity in the workplace.
The predicted salary is between 44400 - 74000 £ per year.
Hyde is one of the UKs leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realize their potential, enjoy their environment and contribute to their community.
As a Housing Systems Manager at Hyde you will be working within the Technology Team to oversee the smooth operation, maintenance, and development of the housing management systems for the Hyde Group. You will lead the implementation efforts, driving the design and architecture discussions to shape our HMS solution effectively with close collaboration with business stakeholders and peers. This position also offers significant growth opportunities within the organization and the chance to represent HMS as part of a comprehensive digital transformation initiative.
Responsibilities- Oversee the housing management systems for the Hyde Group, ensuring they are up-to-date, secure, and properly integrated.
- Manage projects, applications and databases, setting protocols and procedures, communicating within and outside of the organization, managing others, identifying risks, managing the application life cycle, and providing ongoing technical support.
- Proactively monitor and maintain the housing applications to minimize downtime and disruptions, troubleshooting technical issues as needed.
- Develop solutions for resolving complex service issues and propose them for review by senior management.
- Collaborate with other teams in the tech department to deliver tech wide projects.
- Collaborate with colleagues in the Technology team to plan and execute system upgrades and implementations, ensuring minimal disruption.
- Ensure confidentiality, integrity, and availability of housing-related data by implementing robust security measures and compliance with data protection regulations.
- Liaise with key stakeholders, including staff, management, and external vendors, providing technical support and addressing system-related enquiries.
- Strong line management and people management skills.
- Stakeholder management and strong communication skills.
- Supplier performance management skills.
- Task prioritization, project planning and road mapping, bringing actions to closure.
- Experience implementing applications or business systems.
- Experience working with a housing management system - Northgate (NEC) is highly preferred.
- Service Charge processing experience will be a big plus.
- Understanding of agile principles.
- Problem solving skills.
- Quick learner.
- A fantastic pension.
- Life assurance.
- Great holidays.
- An award-winning flexible benefits package.
- Volunteering days.
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.
Housing Systems Manager employer: The Hyde Group
Contact Detail:
The Hyde Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Systems Manager
✨Tip Number 1
Familiarise yourself with the specific housing management systems, particularly Northgate (NEC), as this is highly preferred for the role. Understanding its functionalities and common issues can give you an edge during discussions.
✨Tip Number 2
Showcase your project management skills by preparing examples of past projects where you've successfully implemented applications or business systems. Be ready to discuss how you managed stakeholder expectations and delivered results.
✨Tip Number 3
Highlight your experience with agile principles, as this is crucial for the role. Be prepared to discuss how you've applied agile methodologies in previous positions to improve project outcomes and team collaboration.
✨Tip Number 4
Network with current or former employees of Hyde or similar organisations to gain insights into their culture and expectations. This can help you tailor your approach and demonstrate your genuine interest in the company during interviews.
We think you need these skills to ace Housing Systems Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Housing Systems Manager role. Focus on your project management, stakeholder engagement, and technical support capabilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for affordable housing and your understanding of the technology involved in housing management systems. Mention specific projects or experiences that demonstrate your fit for the role.
Highlight Relevant Skills: Emphasise your experience with housing management systems, particularly Northgate (NEC), and any service charge processing experience. Also, mention your problem-solving skills and understanding of agile principles.
Showcase Leadership Experience: Since this role involves line management, be sure to include examples of your leadership experience. Discuss how you've successfully managed teams or projects in the past, focusing on outcomes and improvements.
How to prepare for a job interview at The Hyde Group
✨Understand the Housing Management System
Make sure you have a solid understanding of housing management systems, particularly Northgate (NEC). Be prepared to discuss your experience with similar systems and how you can contribute to their effective implementation and maintenance.
✨Showcase Your Project Management Skills
Highlight your project planning and task prioritisation abilities. Be ready to provide examples of past projects you've managed, focusing on how you brought actions to closure and handled any challenges that arose.
✨Emphasise Stakeholder Management
Demonstrate your strong communication skills and ability to manage relationships with various stakeholders. Prepare to discuss how you've successfully collaborated with teams and external vendors in previous roles.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Think of specific instances where you've resolved complex service issues and be ready to explain your thought process and the outcomes.
