At a Glance
- Tasks: Support older adults in safe, well-managed living environments and promote their independence.
- Company: Join Hyde, a compassionate organisation dedicated to community wellbeing.
- Benefits: Part-time hours with a competitive salary and meaningful work experience.
- Other info: Flexible working hours with opportunities for personal growth and development.
- Why this job: Make a real difference in residents' lives while building strong community relationships.
- Qualifications: Proactive attitude and strong communication skills are essential.
The predicted salary is between 29000 - 32000 £ per year.
Location: Chichester (covering Southampton and Fareham)
Part time role (30 hours a week - Mon to Fri 9am - 4pm)
Salary: Up to £29,000 pro rata (£24,857 per year)
Successful candidate will undergo a basic DBS check.
We are seeking a proactive and compassionate Housing Scheme Officer (Later Living) to join our Specialist Housing team, supporting older adults living within Hyde's later living schemes. This is a rewarding role at the heart of our communities, ensuring residents live in safe, well-managed, and supportive environments that promote independence, dignity, and wellbeing.
You will be the trusted on-site presence across our schemes, combining housing management expertise with a strong customer focus to deliver high-quality services and positive outcomes for our customers.
What you'll be doing:
- Undertake regular inspections of communal areas, identifying repairs, hazards, and maintenance requirements to ensure safe, well-maintained environments.
- Manage lettings processes including viewings, sign-ups, tenancy onboarding, and customer inductions, ensuring a smooth customer journey.
- Act as first point of contact for tenancy management issues, including ASB, neighbour disputes, and service enquiries, escalating where necessary.
- Build strong, trusted relationships with residents through proactive wellbeing visits, engagement, and ongoing communication.
- Coordinate communal services such as cleaning, repairs, grounds maintenance, and contractor activity, ensuring high service standards.
- Lead resident engagement, wellbeing initiatives, and community activities, promoting independence, inclusion, and digital access.
- Carry out statutory health and safety checks.
Housing Scheme Officer - Part Time employer: THE HYDE GROUP
The Hyde Group is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. With a strong commitment to diversity, equity, and inclusion, employees are encouraged to grow and develop their skills while contributing to meaningful projects that enhance community services. The company fosters a culture of continuous improvement and provides ample opportunities for professional advancement, making it an ideal place for those looking to make a significant impact in the data engineering field.
