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- Tasks: Manage housing services and support for older adults in Later Living schemes.
- Company: Hyde is a leading provider of affordable homes, managing over 50,000 properties across the UK.
- Benefits: Enjoy a fantastic pension, life assurance, great holidays, and flexible benefits.
- Why this job: Make a real impact in your community while working in a supportive and inclusive environment.
- Qualifications: Must have a valid UK driving licence, experience in housing management or social work, and excellent communication skills.
- Other info: Part-time role with flexible hours, perfect for students looking to gain valuable experience.
The predicted salary is between 19800 - 21840 £ per year.
Hyde is looking to recruit a Housing Scheme Officer. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.
As a Housing Scheme Officer at Hyde, you will be working within the Specialist Housing team to provide effective management of housing services and support for older adults within our Later Living schemes. The role is responsible for fostering positive stakeholder relationships to support creating a safe environment for customers and visitors within the schemes.
Responsibilities- Undertake regular customer wellbeing calls and visits, making referrals for care needs assessments and safeguarding as required.
- Be the point of contact for customers in relation to any matters relating to communal services, including cleaning and grounds maintenance, building decorations, repairs and ASB.
- Lead on customer engagement, social events, and wellbeing activities.
- Carry out Health & Safety and Fire Safety compliance tests and inspections.
- Take a lead role in the financial management of scheme(s).
- Hold a valid UK driving licence and their own vehicle.
- Be approachable, friendly, and caring.
- Be customer focused with excellent communication and interpersonal skills.
- Have previous experience of housing management, social work, or a related field, with an understanding of later living concepts.
- Understand housing regulations, care standards, and best practices.
- Have good organisation and time management skills to manage multiple tasks effectively.
- A fantastic pension.
- Life assurance.
- Great holidays.
- An award-winning flexible benefits package.
- Volunteering days.
Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
We reserve the right to close this advert as soon as a suitable candidate has been identified.
Housing Scheme Officer Part Time 30 hours employer: The Hyde Group
Contact Detail:
The Hyde Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Scheme Officer Part Time 30 hours
✨Tip Number 1
Familiarise yourself with the specific needs of older adults in housing schemes. Understanding their unique challenges and how to address them will show your commitment to the role and help you stand out during interviews.
✨Tip Number 2
Network with professionals in the housing management and social work sectors. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities at Hyde.
✨Tip Number 3
Prepare to discuss your experience with customer engagement and wellbeing activities. Think of specific examples where you've successfully fostered community spirit or improved customer satisfaction, as these are key aspects of the role.
✨Tip Number 4
Research Hyde's values and recent initiatives related to diversity and inclusion. Being able to articulate how your personal values align with theirs can make a strong impression during your interview.
We think you need these skills to ace Housing Scheme Officer Part Time 30 hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Housing Scheme Officer position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in housing management, social work, or related fields. Emphasise your customer service skills and any relevant qualifications that demonstrate your suitability for the role.
Write a Compelling Cover Letter: In your cover letter, express your passion for supporting older adults and your understanding of later living concepts. Use specific examples from your past experiences to illustrate how you can contribute to creating a safe and engaging environment for customers.
Highlight Relevant Skills: Make sure to mention your communication and interpersonal skills, as well as your ability to manage multiple tasks effectively. These are crucial for the role, so provide examples of how you've successfully demonstrated these skills in previous positions.
How to prepare for a job interview at The Hyde Group
✨Show Your Understanding of Later Living Concepts
Make sure to demonstrate your knowledge of later living concepts during the interview. Discuss any relevant experience you have in housing management or social work, and how it relates to supporting older adults.
✨Emphasise Communication Skills
As a Housing Scheme Officer, excellent communication is key. Be prepared to share examples of how you've effectively communicated with customers and stakeholders in previous roles, highlighting your approachable and friendly nature.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple tasks. Think of specific situations where you successfully handled customer concerns or managed compliance tests.
✨Highlight Your Organisational Skills
Since the role involves managing various responsibilities, be ready to discuss your time management strategies. Share how you prioritise tasks and ensure that all aspects of your role are effectively managed.
