At a Glance
- Tasks: Support older adults in safe, well-managed living environments and promote their independence.
- Company: Hyde, a leading housing provider with a strong social purpose.
- Benefits: Generous holiday allowance, excellent pension, career development, and volunteering days.
- Other info: Join a diverse team committed to inclusion and community impact.
- Why this job: Make a meaningful difference in communities and help residents feel safe and connected.
- Qualifications: Compassionate attitude and strong communication skills.
The predicted salary is between 29000 - 29000 £ per year.
We are seeking a proactive and compassionate Housing Scheme Officer (Later Living) to join our Specialist Housing team, supporting older adults living within Hyde’s later living schemes. This is a rewarding role at the heart of our communities, ensuring residents live in safe, well‑managed, and supportive environments that promote independence, dignity, and wellbeing. You will be the trusted on‑site presence across our schemes, combining housing management expertise with a strong customer focus to deliver high‑quality services and positive outcomes for customers.
What You’ll Be Doing
- Undertake regular inspections of communal areas, identifying repairs, hazards, and maintenance requirements to ensure safe, well‑maintained environments.
- Manage lettings processes including viewings, sign‑ups, tenancy onboarding, and customer inductions, ensuring a smooth customer journey.
- Act as first point of contact for tenancy management issues, including ASB, neighbour disputes, and service enquiries, escalating where necessary.
- Build strong, trusted relationships with residents through proactive wellbeing visits, engagement, and ongoing communication.
- Coordinate communal services such as cleaning, repairs, grounds maintenance, and contractor activity, ensuring high service standards.
- Lead resident engagement, wellbeing initiatives, and community activities, promoting independence, inclusion, and digital access.
- Carry out statutory health & safety, fire safety, and compliance checks, ensuring accurate records, contractor performance, and policy adherence.
About Hyde
We own and manage 125,000 homes and are driven by a strong social purpose—creating safe, affordable homes and thriving communities. This is a unique opportunity to make a meaningful difference in later living communities. You’ll play a vital role in ensuring customers feel safe, supported, and connected—while helping to shape thriving, inclusive neighbourhoods.
Benefits
- Excellent pension
- Generous holiday allowance
- Life assurance
- Flexible benefits platform
- Career development & learning support
- Volunteering days
Diversity, inclusion and accessibility
Equity, diversity and inclusion are central to life at Hyde. We’re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision‑making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful.
As a Disability Confident Employer, we’re happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Successful candidates will undergo a basic DBS check. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.
Housing Scheme Officer employer: THE HYDE GROUP
Hyde is an exceptional employer dedicated to creating safe, affordable homes and thriving communities, particularly for older adults in later living schemes. With a strong focus on employee wellbeing, Hyde offers generous benefits including excellent pension plans, career development opportunities, and a commitment to diversity and inclusion, ensuring that all employees feel valued and respected. Working in vibrant locations like Sydenham, Downham, and Greenwich, you will have the chance to make a meaningful impact while enjoying a supportive work culture that promotes personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Scheme Officer
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by THE HYDE GROUP.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like THE HYDE GROUP.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at THE HYDE GROUP.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at THE HYDE GROUP. Apply directly through us to stand out!
We think you need these skills to ace Housing Scheme Officer
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of THE HYDE GROUP. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Housing Scheme Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at THE HYDE GROUP
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of THE HYDE GROUP. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
