At a Glance
- Tasks: Provide expert support for housing management applications and resolve technical issues.
- Company: Hyde, a values-driven organisation focused on employee wellbeing and growth.
- Benefits: Competitive salary, flexible working, and opportunities for continuous learning.
- Other info: Enjoy a collaborative environment with excellent career development prospects.
- Why this job: Join a supportive team and make a real impact on essential housing services.
- Qualifications: Experience in application support and strong problem-solving skills.
The predicted salary is between 52000 - 60000 £ per year.
Housing Management Application Support Specialist London Bridge (2 days office-based, 3 days remote working)£52,000 to £60,000, depending on experience Hyde is looking for a Housing Management Application Support Specialist to join our collaborative and values-driven team.
This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long-term development.
As a Housing Management Application Support Specialist at Hyde, you will help ensure our business-critical applications remain stable, reliable and fully supported.
You will provide technical expertise across our application portfolio, resolving incidents, supporting upgrades, improving data quality and helping operational teams deliver effective services.
Key Duties Provide expert support across Hyde’s application portfolio, resolving incidents and service requests within agreed service levels.
Lead investigations into high-priority, recurring or complex application, integration and data issues, identifying root causes and recommending long-term fixes.
Support approved configuration, minor enhancements, testing, upgrades, patches, releases and post-implementation validation.
Investigate data quality and reconciliation issues, produce reports, data extracts and analysis to support business users and service teams.
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