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- Tasks: Enhance and maintain our Salesforce platform while delivering top-notch support.
- Company: Join Hyde, a leading housing provider committed to community and innovation.
- Benefits: Enjoy life assurance, flexible benefits, and support for your career growth.
- Why this job: Make a real difference in a supportive environment that values your wellbeing.
- Qualifications: Hands-on Salesforce admin experience and strong communication skills required.
- Other info: Hybrid working options and a commitment to diversity and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
Hyde is looking for a Salesforce Administrator to join our collaborative and values‑driven team. This is a fantastic opportunity to grow your career in a supportive environment that champions employee wellbeing, continuous learning, and long‑term development.
As a Salesforce Administrator at Hyde, you will play a key role in enhancing and maintaining our Salesforce platform. You’ll deliver high‑quality support, configuration, and administration across the Group’s Salesforce environment — ensuring a secure, seamless, and data‑driven experience for colleagues and customers. This role requires someone with current, hands‑on administrator experience (not consultancy backgrounds) and a willingness to support occasional weekend work when required.
Key Duties
- Manage user and licence administration, including roles, profiles, permissions, and public groups.
- Own and resolve Salesforce support tickets, demonstrating strong technical and customer service skills.
- Collaborate with Analysts, Developers, and Architects to deliver fixes, enhancements, and system improvements.
- Configure Salesforce using best practice tools such as flows, workflow, Process Builder, record types, dashboards, and reports.
- Carry out data loading and transformations using Salesforce Data Loader and support environment refreshes and back‑ups.
Qualifications
- Proven experience in hands‑on Salesforce administration, including Service Cloud, Experience Cloud, configuration, and data loads.
- Strong communication and stakeholder management skills.
- A proactive mindset and passion for continuous improvement and system optimisation.
- The ability to interpret user needs, collaborate with technical and non‑technical stakeholders, and manage security, profiles, permissions, and flows effectively.
The Benefits of Joining Hyde
- Life assurance
- Award‑winning flexible benefits platform
- Support for learning and career development
- Hybrid working options available
Diversity, Inclusion & Accessibility
Equity, diversity, and inclusion are at the heart of who we are at Hyde. We’re committed to creating a workplace where everyone feels respected, valued, and able to be their authentic selves. By embracing different perspectives, backgrounds, and experiences, we unlock innovation and reflect the diverse communities we serve. At Hyde, inclusivity isn’t a one‑off initiative — it’s embedded in our culture and central to how we work every day.
As a Disability Confident Employer, we’re committed to providing reasonable adjustments throughout the recruitment process and beyond.
Salesforce Administrator in England employer: The Hyde Group
Contact Detail:
The Hyde Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Administrator in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hyde on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by brushing up on your Salesforce skills. Be ready to discuss specific examples of how you've tackled challenges in previous roles. Show them you’re not just a tech whiz but also a problem solver!
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication and collaboration are key in this role, so be sure to highlight your experience working with different teams and stakeholders during your interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Hyde team!
We think you need these skills to ace Salesforce Administrator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Salesforce Administrator role. Highlight your hands-on experience with Salesforce, especially in areas like Service Cloud and configuration. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team at Hyde. Don’t forget to mention your proactive mindset and commitment to continuous improvement.
Showcase Your Technical Skills: When filling out your application, be sure to showcase your technical skills clearly. Mention specific tools and processes you've used, like Data Loader or Process Builder. We love seeing candidates who are confident in their abilities!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at The Hyde Group
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce knowledge, especially around Service Cloud and Experience Cloud. Be ready to discuss your hands-on experience with configuration, data loads, and any specific projects you've worked on that showcase your skills.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've resolved support tickets or improved processes in previous roles. Highlight your technical and customer service skills, as this role requires a proactive approach to problem-solving.
✨Communicate Like a Pro
Since you'll be collaborating with various stakeholders, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with both technical and non-technical team members.
✨Embrace Continuous Improvement
Demonstrate your passion for continuous learning and system optimisation. Be ready to discuss any recent training or certifications you've pursued and how they can benefit the team at Hyde.
