At a Glance
- Tasks: Provide technical support and solve data issues for business systems.
- Company: Join Hyde, a forward-thinking organisation focused on data excellence.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement.
- Why this job: Make a real difference by improving data systems and supporting users.
- Qualifications: Experience in data support and strong SQL skills required.
The predicted salary is between 47500 - 50000 £ per year.
Hyde is looking for a Data Support Analyst to join our team. This is a great opportunity for someone who enjoys solving technical and data issues, supporting users and improving the way systems and data work across the organisation.
Key responsibilities
- Provide technical and data support for business systems and user requests.
- Investigate data, integration and reconciliation issues and identify root causes.
- Use tools such as SQL, logs and monitoring dashboards to diagnose and resolve problems.
- Escalate complex issues to technical teams or suppliers where needed.
- Support users with clear advice and practical problem solving.
- Carry out data checks and reconciliations to maintain data quality across systems.
- Keep accurate records, logs and documentation to support compliance and service improvement.
- Work with colleagues across the organisation to improve processes and ways of working.
What we’re looking for
- Experience in a data support analyst, systems support or technical support role.
- Good working knowledge of SQL for data investigation and validation.
- Experience of troubleshooting system, data or integration issues.
Data Support Analyst employer: THE HYDE GROUP
Hyde is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Data Support Analyst to thrive. With a focus on employee growth, Hyde offers ample opportunities for professional development and skill enhancement, all while being located in the vibrant area of London Bridge. The company prioritises work-life balance and provides competitive benefits, ensuring that employees feel valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Data Support Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Hyde on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your SQL skills. We should be ready to showcase our problem-solving abilities with real-life examples of how we've tackled data issues in the past.
✨Tip Number 3
Don’t forget to ask questions during the interview! It shows our interest and helps us understand if Hyde is the right fit for us. Think about what we want to know about their data systems and team dynamics.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re genuinely interested in joining the Hyde team.
We think you need these skills to ace Data Support Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Data Support Analyst role. Highlight your experience with SQL and any relevant technical support roles you've had. We want to see how your skills match what we're looking for!
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled data or system issues in the past. We love seeing candidates who can demonstrate their problem-solving abilities, so don't hold back!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you get your key points across without unnecessary fluff.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It helps us keep everything organised and makes sure your application gets to the right people!
How to prepare for a job interview at THE HYDE GROUP
✨Know Your SQL Inside Out
Since the role requires a good working knowledge of SQL, make sure you brush up on your skills. Be prepared to discuss how you've used SQL in past roles to investigate and validate data. Maybe even practice a few queries beforehand to show off your technical prowess!
✨Showcase Your Problem-Solving Skills
This position is all about solving technical and data issues. Think of specific examples where you've successfully diagnosed and resolved problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your analytical thinking.
✨Familiarise Yourself with Data Quality Practices
Understanding data quality is crucial for this role. Be ready to discuss how you've maintained data integrity in previous positions. Highlight any experience you have with data checks and reconciliations, as well as how you’ve documented processes to support compliance.
✨Communicate Clearly and Effectively
As a Data Support Analyst, you'll need to support users with clear advice. Practice explaining complex technical concepts in simple terms. During the interview, focus on your communication style and ensure you convey your thoughts clearly, as this will be key in supporting users effectively.
