Hyde is recruiting a Complaints Officer Apprentice to join our customer-focused team. You will support the administration and monitoring of customer complaints, gathering information for investigations and keeping customers informed about progress.
You will develop practical skills in complaint handling, case administration and stakeholder engagement while working towards the Level 3 Customer Service Specialist Apprenticeship.
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Complaints Officer Apprentice – Level 3 CS (Hybrid) employer: The Hyde Group
Hyde is an exceptional employer that prioritises employee wellbeing and fosters a collaborative work culture, making it an ideal place for those seeking meaningful careers. With a hybrid working model in Havant, employees benefit from flexibility while being part of a supportive team that encourages continuous learning and professional growth. As a Service Support Advisor, you will not only play a crucial role in enhancing customer experiences but also enjoy opportunities for long-term development within a values-driven organisation.
