Hyde Group is seeking a Housing Team Leader to lead and support a frontline housing team, delivering a proactive, customer-focused service for our customers. This role involves guiding staff on complex housing matters and ensuring services meet performance targets and contractual requirements.
The successful candidate will drive continuous service improvement, manage tenancy changes, investigate complaints, and collaborate with external partners to meet resident needs and expectations.
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Housing Team Leader – Hybrid Work & Impactful Service in City of London employer: The Hyde Group
Hyde is an exceptional employer that prioritises employee wellbeing and fosters a collaborative work culture, making it an ideal place for those seeking meaningful careers. With a hybrid working model in Havant, employees benefit from flexibility while being part of a supportive team that encourages continuous learning and professional growth. As a Service Support Advisor, you will not only play a crucial role in enhancing customer experiences but also enjoy opportunities for long-term development within a values-driven organisation.
