At a Glance
- Tasks: Help tenants manage rent arrears and provide practical advice to keep them housed.
- Company: Hyde Group, a supportive organisation dedicated to housing stability.
- Benefits: Flexible working options, competitive salary, and opportunities for personal growth.
- Other info: Join a dynamic team focused on community support and welfare.
- Why this job: Make a real difference in people's lives by helping them stay in their homes.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 33750 - 41250 Β£ per year.
Hyde Group in Chichester is seeking an Income Services Officer to manage rent arrears and other debts across multiple tenure types, while helping customers sustain their homes through practical advice, early intervention and effective case management.
You will take ownership of customer accounts, deliver a high-quality service across phone and digital channels, and work with the wider Income team to support service delivery, including welfare benefits access and safeguarding.
Hybrid Income Services Officer β Help Tenants Stay Housed in Chichester employer: THE HYDE GROUP
The Hyde Group is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. With a strong commitment to diversity, equity, and inclusion, employees are encouraged to grow and develop their skills while contributing to meaningful projects that enhance community services. The company fosters a culture of continuous improvement and provides ample opportunities for professional advancement, making it an ideal place for those looking to make a significant impact in the data engineering field.