The Hyde Group, based in Chichester, is seeking a Complaints Administrator to support a proactive, responsive complaints service. You will coordinate, manage and monitor cases to ensure timely, professional handling within required timescales.
You will handle early resolution, document and respond to complaints, manage a busy caseload including high-volume calls, and assist with compensation payments through the Income team. This hybrid role supports inclusive customer service within Hyde.
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Complaints Resolution Specialist (Hybrid) in Chichester employer: The Hyde Group
Hyde is an exceptional employer that prioritises employee wellbeing and fosters a collaborative work culture, making it an ideal place for those seeking meaningful careers. With a hybrid working model in Havant, employees benefit from flexibility while being part of a supportive team that encourages continuous learning and professional growth. As a Service Support Advisor, you will not only play a crucial role in enhancing customer experiences but also enjoy opportunities for long-term development within a values-driven organisation.
