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- Tasks: Coordinate weddings and events, ensuring every detail is perfect for clients.
- Company: Join THG, a global leader in beauty and sports nutrition with a vibrant team.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and creativity.
- Why this job: Be part of unforgettable moments while building relationships and exceeding client expectations.
- Qualifications: Customer-focused, creative, and detail-oriented individuals with a passion for hospitality.
- Other info: Flexible hours and a supportive team culture await you!
The predicted salary is between 28800 - 42000 £ per year.
The Wedding & Events Coordinator will work closely with the M&E Sales Manager and Revenue Management Team to maximise revenue opportunities and analyse market trends within the wedding industry through a proactive approach to couples' and clients' needs. They will ensure weddings and events are fully planned with great attention to detail, guaranteeing a flawless running of the day for the operations team and ensuring that clients have the best experience and all expectations are exceeded.
Key Responsibilities:
- Builds and maintains an excellent relationship and rapport with couples and event clients alike.
- Handles incoming wedding enquiries and conducts initial qualifying processes to identify the couples' visions and plans for their big day, converting them into confirmed business.
- Creates detailed and bespoke Banquet Event Orders for each wedding or event, ensuring clear communication across all departments.
- Meets with clients at various touch points throughout the planning process to present hotel facilities and services, discuss plans, and confirm details.
- Maximises up-selling opportunities whenever possible and follows the guidelines set by the hotel.
- Works independently, is well organised, and initiates communication through required channels for timely service delivery.
- Conducts hotel/venue site inspections, guest meetings, and handles walk-in inquiries in a professional manner.
- Maintains a cohesive working relationship with Sales, Marketing, Operations, F&B, and any other department of the company.
- Attends and provides support to promotional activities as required by the company (e.g., wedding fairs).
- Ensures all contractual terms are met in a timely manner, including payments, catering requirements, and guest counts.
- Handles ad-hoc projects as assigned by the manager, such as market research.
- Maintains up-to-date information and reports according to company practices.
- Understands the property product, prices, packages, and overall service offering in detail to offer a bespoke experience for each client.
Requirements:
- Commercially minded and customer focused with the ability to anticipate customer needs.
- Positive 'can do' attitude and always going above and beyond for clients.
- Flexible and adaptable to business needs and ad hoc tasks.
- Copes well in high-pressure environments to maintain top quality of service.
- Passionate about hospitality and the wedding industry, always putting guest needs first.
- Great communicator (written and verbal) with all stakeholders.
- Innovative and creative to identify new ways to maximise revenue and improve processes.
- Immaculate attention to detail in data management, client communication, and reporting.
- Experience working for a boutique, luxury property/wedding venue.
- Experience using MS Office and hotel management systems.
Wedding & Events Coordinator - King Street Townhouse Hotel & Spa employer: The Hut Group
Contact Detail:
The Hut Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wedding & Events Coordinator - King Street Townhouse Hotel & Spa
✨Tip Number 1
Familiarise yourself with the King Street Townhouse Hotel & Spa and its unique offerings. Understanding their style, services, and what sets them apart in the wedding industry will help you tailor your approach and demonstrate genuine interest during any interactions.
✨Tip Number 2
Network within the local wedding industry by attending events or fairs where you can meet potential clients and other professionals. Building relationships with vendors and venues can provide valuable insights and referrals that may enhance your application.
✨Tip Number 3
Showcase your creativity by preparing a portfolio of past events you've coordinated or ideas for future weddings. This can be a great conversation starter and demonstrates your ability to think outside the box, which is crucial for this role.
✨Tip Number 4
Prepare to discuss how you handle high-pressure situations and maintain excellent service quality. Think of specific examples from your experience that highlight your problem-solving skills and ability to exceed client expectations.
We think you need these skills to ace Wedding & Events Coordinator - King Street Townhouse Hotel & Spa
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Wedding & Events Coordinator position. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Compelling CV: Your CV should reflect your experience in hospitality and event coordination. Emphasise any relevant roles you've held, particularly in boutique or luxury settings, and showcase your ability to manage client relationships and attention to detail.
Write a Personalised Cover Letter: In your cover letter, express your passion for the wedding industry and hospitality. Mention specific examples of how you've successfully managed events or exceeded client expectations in the past. Make it clear why you want to work for King Street Townhouse Hotel & Spa.
Highlight Relevant Skills: Make sure to highlight key skills such as communication, organisation, and creativity in your application. Provide examples of how you've used these skills in previous roles to enhance customer experiences and drive revenue.
How to prepare for a job interview at The Hut Group
✨Show Your Passion for Events
Make sure to express your enthusiasm for the wedding and events industry during the interview. Share any personal experiences or stories that highlight your passion, as this role requires a genuine love for creating memorable experiences.
✨Demonstrate Attention to Detail
Since the role involves meticulous planning, be prepared to discuss how you manage details in your previous work. Bring examples of how you've successfully handled complex projects, ensuring nothing was overlooked.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in high-pressure situations. Think of scenarios where you had to adapt quickly or resolve conflicts, and be ready to explain your thought process and outcomes.
✨Know the Venue Inside Out
Familiarise yourself with King Street Townhouse Hotel & Spa's offerings and unique features. Being knowledgeable about the venue will show your commitment and help you tailor your responses to align with their services and client expectations.
