At a Glance
- Tasks: Manage eQMS, ensure document control, and support quality systems across multiple sites.
- Company: Join THG Nutrition, a leader in FMCG with a focus on quality and innovation.
- Benefits: Enjoy 25 days leave, enhanced family pay, gym access, and volunteer days.
- Other info: Hands-on role with opportunities for training and career growth.
- Why this job: Make a real impact on product quality and customer satisfaction in a dynamic environment.
- Qualifications: Experience in QA or Technical Administration, strong Excel skills, and excellent communication.
The predicted salary is between 38250 - 46750 £ per year.
Overview
As Technical Administrator at THG Nutrition, you will manage the group’s e QMS across seven sites, ensuring robust document control, complaint reporting, and audit readiness.
You will collaborate with central and site technical teams to maintain quality systems and improve processes.
The role combines system administration, data reporting, and cross-site training to sustain regulatory compliance.
This is a hands-on position in a fast-moving FMCG environment with a clear impact on product quality and customer satisfaction.
- Pay / Benefits
- 25 days annual leave plus bank holidays
- enhanced maternity and paternity pay
- compassionate leave (up to 10 days)
- volunteer leave (2 days)
- on-site gym
- Employee Assistance Programme (EAP) with Bupa
Responsibilities
- Administer and maintain the e QMS: user accounts, forms, approval paths, and general system upkeep
- Deliver training on core e QMS modules and assist site teams with system troubleshooting
- Oversee upload, review, and version control of group policies and technical procedures
- Monitor external complaint portals, coordinate investigations, and support fulfillment-related inquiries
- Cleanse complaint data, perform trend analyses, and generate quality reports
- Assist with root-cause analysis (RCA) investigations for central and site teams
- Maintain the group audit calendar, track supplier certifications, and organize audit folders
- Monitor Non-Conformance Reports (NCR) and Supplier Corrective Action Requests (SCAR); escalate risks
- Support sites during low-resource periods and coordinate weekly technical update meetings
- Key requirements
- Experience in Quality Assurance (QA) or Technical Administration, preferably in food manufacturing or FMCG
- Proficiency with digital platforms, databases, or electronic Quality Management Systems (e QMS) and strong Excel skills
- Strong communication abilities to train site users and handle customer inquiries
- Excellent attention to detail and ability to manage multiple tracking systems and timelines
- Strong communication
- Detail-oriented
- Training and coaching capability
- e QMS administration
- Data cleaning and reporting
- Microsoft Excel
Technical Administrator | THG Nutrition Manufacturing in Warrington employer: The Hut Group
At Lookfantastic, we pride ourselves on being a dynamic and innovative employer that champions creativity and collaboration in the heart of Manchester. Our commitment to employee growth is reflected in our bespoke development programmes and upskilling initiatives, ensuring that you can thrive in your role as Editorial & Content Lead while enjoying a vibrant work culture that values diversity and inclusivity. With competitive benefits like enhanced leave, access to wellness resources, and generous staff discounts, we offer a rewarding environment where you can make a meaningful impact in the beauty industry.
