At a Glance
- Tasks: Support merchandising operations with stock management and reporting tasks.
- Company: Join THG, a global leader in beauty and sports nutrition ecommerce.
- Benefits: Enjoy 25 days annual leave, enhanced pay, gym access, and staff discounts.
- Other info: THG values diversity and offers a supportive work environment.
- Why this job: Be part of a dynamic team driving innovation in the beauty industry.
- Qualifications: Retail experience preferred; must be organised and self-motivated.
The predicted salary is between 30000 - 42000 £ per year.
Store Merchandising Operations Assistant | Lookfantastic
Division
THG Beauty
Location
UK, Manchester
Job Type
Full-time
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
Life at THG Beauty
We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.
By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty\'s ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.
THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.
Why be a Store Merchandising Operations Assistant at THG Beauty?
The Store Merchandising Operations Assistant will support the team with key administrative tasks including sku set up, attribution and intake management, replenishing and allocating stock to existing and new stores. As our store portfolio expands we are developing new processes and systems to support this new growth so the person in this role will need to be adaptable, a problem solver and will be able to contribute to new ways of working.
As Store Merchandising Operations Assistant , you’ll:
- Manager end to end purchase order management of our exclusive store stock, including our pick ‘n’ mix assortment.
- Escalate and highlight any risks to store purchase orders that may impact our assortment.
- Work in collaboration with our warehouse to ensure the right stock is available to fulfil store replenishment.
- Build strong relationships with the core buying and merchandising teams to stay informed on stock levels, new product launches and range amendments that may impact the stores.
- Maintaining sku attributions for accurate reporting.
- Maintaining and refreshing reports for analysis, trading decisions and business updates.
- Allocates stock to store inline with display requirements, sales performance and up and coming events.
- Be a main point of contact for store communications.
- Build brand relationships to support in facilitating new launches, product and VM updates.
- Support in forecasting of store supplies.
What skills and experience do I need for this role?
- Experience working in retail is preferred
- Organised, self-motivated and a key team player.
- Time keeping to ensure deadlines are met
- Flexible in order to meet the needs of a new and developing team
- Microsoft packages, specifically Excel.
What’s in it for me?
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Access face-to-face and virtual appointments with our in-house GP.
- Access our in-house CBT therapist.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Access to on-site barber.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven\'t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Apply for this job
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* First Name
* Last Name
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* Resume/CV
* Resume/CV
* Do you require sponsorship to work in the UK?
* Please disclose your salary expectations to ensure they align with our budgets
* What is your current notice period?
* Are you happy to work in our Manchester office 5 days a week?
#J-18808-LjbffrStore Merchandising Operations Assistant | Lookfantastic in Manchester employer: The Hut Group
At THG Beauty, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation in the heart of Manchester. As a Store Merchandising Operations Assistant, you'll benefit from bespoke development programmes, generous leave policies, and unique perks like an on-site gym and staff discounts, all while contributing to a dynamic team dedicated to redefining the beauty industry. Join us to grow your career in a supportive environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Store Merchandising Operations Assistant | Lookfantastic in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Hut Group, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Hut Group!
We think you need these skills to ace Store Merchandising Operations Assistant | Lookfantastic in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Hut Group, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Hut Group and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Hut Group that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Hut Group
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
