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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer experiences and operational excellence.
- Company: Join THG, a global leader in beauty and sports nutrition with a vibrant team culture.
- Benefits: Enjoy perks like an onsite doctor, company bonuses, and a pension scheme.
- Why this job: Be part of a health movement that empowers people to live healthier lives in a fun environment.
- Qualifications: Experience in management, strong leadership skills, and a passion for health and fitness are essential.
- Other info: Located in Manchester city centre, this flagship store offers a unique blend of retail and café experiences.
The predicted salary is between 30000 - 42000 £ per year.
Division
Location
UK, Manchester
Job Type
Full-time
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
THG Nutrition & Wellness is home to some of the best loved and most trusted names in wellbeing and nutrition, including Myprotein, the world\’s largest online sports nutrition brand, its family of brands, Myvegan, Myvitamins and MP Activewear.
We want to be the world\’s most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, to power and empower those who want more. We break conventions, we’re a force for good, and we keep it real. These are the values that drive us through every day.
Everything we do is done in-house, from manufacturing and new product development to content creation, e-commerce, marketing and logistics. This means we’re perfectly positioned to deliver to our vision and keep our place at the top of a fast-moving, global industry.
It\’s an incredibly exciting time to join the team, and we’re always looking for talented people who share our vision and values to drive our Nutrition & Wellness movement forward.
Reports to: Head of Events and Athlete Activations
Direct reports: 4-5
Shift Pattern – 5/7 Days a week (Full time) 37.5hrs a week.
About the Myprotein Store – Manchester
The Myprotein Store is the first brick & mortar flagship store for the brand. Located in the heart of Manchester city centre, it combines a retail space with a unique blend of fitness, nutrition and lifestyle, including a premium café experience. Customers can enjoy expertly made coffee, healthy snacks, and Myprotein product sampling, all within a sleek and community-focused environment.
We’re looking for an enthusiastic and driven Store Manager to lead our Manchester City Centre location, ensuring the highest standards of customer experience, operational excellence, and team development.
As a Myprotein Store Manager you\’ll:
Leadership & People Management
- Recruit, train, and develop a high-performing store team.
- Inspire, motivate, and coach staff to deliver outstanding service.
- Create staff rotas to ensure efficient coverage and labour cost control.
Customer Experience:
- Ensure every customer receives a warm, knowledgeable, and engaging experience.
- Maintain high standards of service, product presentation, and cleanliness.
- Handle customer feedback effectively to drive loyalty and repeat visits.
Operations & Compliance
- Oversee daily store operations including food safety, health & safety, and hygiene compliance.
- Ensure stock is managed effectively – from ordering to waste reduction.
- Deliver store performance in line with sales targets, KPIs, and budget.
Commercial & Brand Focus
- Drive sales and profitability through upselling, promotions, and local marketing initiatives.
- Ensure brand guidelines are consistently followed.
- Identify opportunities to increase footfall and customer engagement.
Reporting & Performance
- Monitor and analyse sales performance, costs, and KPIs.
- Provide regular performance updates to senior management.
- Implement continuous improvement initiatives to optimise store success.
Skills & Experience
- Proven experience as a Store Manager (hospitality, café, QSR, or retail preferred).
- Strong leadership and people management skills.
- Knowledge of food safety, health & safety, and compliance standards.
- Commercial awareness with the ability to drive sales and manage budgets.
- Excellent organisational and problem-solving skills.
- Passion for health, fitness, nutrition, and delivering exceptional customer service.
- Onsite Doctor
- Company bonus scheme
- Company pension scheme
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven\’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
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* Please disclose your current salary and expectations to ensure they align with our budgets
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Store Manager - Myprotein Kitchen (Manchester City Centre) employer: The Hut Group
Contact Detail:
The Hut Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Myprotein Kitchen (Manchester City Centre)
✨Tip Number 1
Familiarise yourself with Myprotein's brand values and mission. Understanding their commitment to health, fitness, and customer experience will help you align your answers during the interview and demonstrate that you're a good cultural fit.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Be ready to discuss specific situations where you motivated staff or improved team performance, as this is crucial for the Store Manager position.
✨Tip Number 3
Research the latest trends in the nutrition and wellness industry. Being knowledgeable about current market dynamics and customer preferences can set you apart and show your passion for the field during discussions.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think of examples where you turned a negative customer experience into a positive one, as this will highlight your problem-solving skills and commitment to customer satisfaction.
We think you need these skills to ace Store Manager - Myprotein Kitchen (Manchester City Centre)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in hospitality or café settings. Emphasise your leadership skills and any achievements related to customer service and sales.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for health, fitness, and nutrition. Mention specific examples of how you've successfully managed teams and improved customer experiences in previous roles.
Showcase Your Knowledge: In your application, demonstrate your understanding of food safety, health & safety standards, and compliance. This will show that you are well-prepared for the operational aspects of the Store Manager role.
Highlight Commercial Awareness: Discuss your experience with driving sales and managing budgets. Include any successful marketing initiatives you've implemented in the past that increased footfall or customer engagement.
How to prepare for a job interview at The Hut Group
✨Show Your Passion for Health and Fitness
Make sure to express your enthusiasm for health, fitness, and nutrition during the interview. Share personal experiences or stories that highlight your commitment to a healthy lifestyle, as this aligns with the values of Myprotein.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you motivated staff, handled conflicts, or improved team performance, as strong leadership is crucial for the Store Manager position.
✨Understand Customer Experience
Be ready to discuss your approach to delivering exceptional customer service. Think of ways you've enhanced customer experiences in past roles and how you would apply those strategies at the Myprotein Store.
✨Familiarise Yourself with Compliance Standards
Brush up on food safety, health & safety, and hygiene compliance standards relevant to the role. Being knowledgeable about these areas will show that you take operational excellence seriously and can manage store compliance effectively.
