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- Tasks: Join us as a Spa Therapist, delivering exceptional wellness experiences to our guests.
- Company: THG is a global ecommerce leader in beauty and sports nutrition, with a vibrant team.
- Benefits: Enjoy 50% off dining, exclusive hotel rates, and continuous learning opportunities.
- Why this job: Be part of a luxurious spa environment that promotes well-being and community.
- Qualifications: NVQ level 3 in beauty therapy or equivalent; previous luxury spa experience preferred.
- Other info: Flexible shifts, including weekends, with a competitive salary reflecting your skills.
The predicted salary is between 24000 - 42000 £ per year.
Location: Hale, Cheshire
Position: Full-Time, Permanent
Hours: 40 hours per week, variable shifts including some weekends (5 days a week)
Salary: Competitive, reflecting your skills and experience
Hale Country Club & Spa is recruiting for a full-time Spa Therapist to join our team. We are looking for individuals with a passion for spa and wellness, ready to deliver exceptional service and enhance experience for our esteemed members and guests.
Hale Country Club & Spa offers an exclusive environment dedicated to enhancing well-being and lifestyle. The club features a state-of-the-art gym, luxurious spa facilities, and a range of wellness services designed to help members achieve their fitness and relaxation goals.
PRIMARY ROLE RESPONSIBILITIES:
- Greet guests at reception to deliver a memorable experience
- Support the Spa Manager in delivering customer standards and constantly strive to exceed expectations
- Maintain a professional, clean environment ensuring that our guests/members are comfortable
- Fully understand existing treatments and procedures to effectively deliver a world class service
- Ensure that all treatment rooms are prepared and fit for purpose
- Attend weekly/monthly team meetings and events
- Deliver exceptional aftercare and retail recommendations to all clientele
- High standards of presentation and cleanliness are maintained at all times
- Delivering brand standards
- Booking in clients and taking phone calls
- Achieving treatment and retail targets
- Knowledge in our brands
- NVQ level 3 beauty therapy or equivalent
- Previous Beauty therapy experience in a 5star/luxury background
- Natural leadership qualities
BENEFITS:
- 50% off dining at Hale Country Club & Spa and discounted membership
- Exclusive room rates for you and your family at King Street Townhouse Hotel
- 20% off dining at King Street Townhouse Hotel
- Up to 50% off on THG brands (Myprotein, Lookfantastic, ESPA, and more)
- In-person or video GP consultations, discounted prescriptions, and physiotherapy
- Increasing annual leave with service, plus your birthday off
- Continuous learning and development opportunities
- £250 bonus for referring a friend
- Complimentary meals during shifts and provided uniforms
- Compliance training in Food Hygiene, Alcohol Responsibility, and more based on your role
- Access to in-house Wellbeing Program
- Pension scheme for financial stability
APPLICANT REQUIREMENTS:
- Specific experience within a spa/health club environment
- Qualified to NVQ level 3 or equivalent
- Experience with ESPA and Elemis is preferred but not essential
- Impeccable attention to detail and customer service experience
- Proven experience working as part of a successful team with excellent interpersonal skills
Spa Therapist (Full time) - Hale Country Club & Spa employer: The Hut Group
Contact Detail:
The Hut Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist (Full time) - Hale Country Club & Spa
✨Tip Number 1
Familiarise yourself with the specific treatments and products used at Hale Country Club & Spa, especially ESPA and Elemis. This knowledge will not only help you stand out during the interview but also demonstrate your genuine interest in their services.
✨Tip Number 2
Network with current or former employees of Hale Country Club & Spa through platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 3
Prepare to discuss your previous experience in a luxury spa environment, highlighting specific examples where you exceeded customer expectations. This will showcase your ability to deliver exceptional service, which is crucial for this role.
✨Tip Number 4
Demonstrate your passion for wellness and beauty by staying updated on industry trends and innovations. Being knowledgeable about the latest treatments and wellness practices can set you apart as a candidate who is truly invested in the field.
We think you need these skills to ace Spa Therapist (Full time) - Hale Country Club & Spa
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa or health club environments. Emphasise any qualifications, such as NVQ level 3 in Beauty Therapy, and mention specific brands like ESPA or Elemis if applicable.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellness and customer service. Mention how your skills align with the responsibilities listed in the job description, such as delivering exceptional aftercare and maintaining high standards of cleanliness.
Showcase Interpersonal Skills: In your application, highlight your interpersonal skills and ability to work as part of a team. Provide examples of how you've successfully interacted with clients or contributed to a positive team environment in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Spa Therapist role.
How to prepare for a job interview at The Hut Group
✨Know Your Treatments
Familiarise yourself with the spa treatments offered at Hale Country Club & Spa, especially those using ESPA and Elemis products. Being able to discuss these treatments confidently will show your passion and knowledge in the field.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Highlighting your attention to detail and ability to exceed guest expectations will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since the role requires working as part of a team, be ready to share experiences where you collaborated effectively with colleagues. Emphasising your interpersonal skills will help illustrate that you're a great fit for their team-oriented environment.
✨Dress the Part
As a Spa Therapist, presentation is key. Dress professionally for the interview to reflect the high standards expected at Hale Country Club & Spa. This will not only make a good impression but also demonstrate your understanding of the industry.
