Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead our luxury spa and gym, ensuring top-notch treatments and guest experiences.
- Company: Join THG, a global tech group with leading brands like Myprotein and LOOKFANTASTIC.
- Benefits: Enjoy competitive salary, brand discounts, onsite doctor, and physio services.
- Why this job: Be part of a dynamic team in Manchester's premier health spa, driving excellence and growth.
- Qualifications: NVQ level 3 or equivalent; spa experience preferred but not essential.
- Other info: THG values diversity and is committed to creating an inclusive environment.
The predicted salary is between 30000 - 42000 £ per year.
We’re a fast-moving, global technology group that specialises in taking brands direct to consumers. We’re home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.
We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.
We are recruiting for a Spa Manager to join us at King Street Townhouse Hotel and Spa, Manchester’s premier health spa. Set in the heart of Manchester, King Street Townhouse Hotel and Spa offers exclusivity, unrivalled luxury and class leading facilities, with a state-of-the-art gym and magnificent health spa.
We are looking for a talented, passionate individual to join our successful spa. You will be responsible for maintaining the highest standard of professionalism in all areas of the operation and ensuring all treatments are carried out to our world-class standards.
Main Duties of the role
- Management of the spa and gym
- Monitor spa and treatment standards and implement corrective action/training where required.
- Drive the team\’s performance.
- Deliver exceptional treatments and host spa guests.
- Maintain high standards of presentation and cleanliness at all times.
- Deliver brand standards.
- Oversee ordering and stock taking.
- Ensure a seamless guest journey from booking in clients to their treatments.
Requirements
- Specific experience within a spa/health club environment
- Qualified to NVQ level 3 or equivalent
- Experience with ESPA and Elemis is preferred but not essential
- Impeccable attention to detail and customer service experience
- Proven experience working as part of a successful team with excellent interpersonal skills
- A natural and engaging leader
#J-18808-Ljbffr
Spa Manager employer: The Hut Group
Contact Detail:
The Hut Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager
✨Tip Number 1
Familiarize yourself with the specific brands and products we offer, such as ESPA and Elemis. Understanding these brands will not only help you in interviews but also show your genuine interest in our spa's offerings.
✨Tip Number 2
Highlight any previous experience in managing a spa or health club environment. Be prepared to discuss how you've driven team performance and maintained high standards in your past roles.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully led a team in a fast-paced environment. We value natural and engaging leaders who can inspire their teams.
✨Tip Number 4
Prepare to discuss your approach to customer service and attention to detail. We pride ourselves on delivering exceptional guest experiences, so showcasing your commitment to this will set you apart.
We think you need these skills to ace Spa Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Spa Manager position. Understand the key responsibilities and required qualifications, such as experience in a spa/health club environment and NVQ level 3 qualifications.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the role. Emphasize your management experience, customer service skills, and any specific knowledge of ESPA or Elemis products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the spa industry and your leadership abilities. Mention how you can contribute to maintaining high standards and driving team performance at King Street Townhouse Hotel and Spa.
Highlight Your Interpersonal Skills: In both your CV and cover letter, make sure to emphasize your interpersonal skills and ability to work as part of a successful team. Provide examples of how you've led teams or improved customer experiences in previous roles.
How to prepare for a job interview at The Hut Group
✨Showcase Your Passion for Wellness
Make sure to express your enthusiasm for the spa and wellness industry. Share personal experiences or stories that highlight your commitment to providing exceptional treatments and guest experiences.
✨Demonstrate Leadership Skills
As a Spa Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and drive performance.
✨Highlight Attention to Detail
Attention to detail is crucial in maintaining high standards. Be ready to discuss specific instances where your meticulous nature has positively impacted service quality or operational efficiency.
✨Understand the Brand Standards
Familiarize yourself with the brand values and standards of THG Experience. During the interview, reference how you can uphold and enhance these standards within the spa environment.
