National Account Manager (Retail) - Myprotein in Ringway

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster.

Life at THG Nutrition

THG Nutrition is home to some of the world’s most trusted and best-loved wellbeing and nutrition brands, including Myprotein, the world’s largest online sports nutrition brand, alongside Myvegan, Myvitamins and MP Activewear. Our brands and people exist to break boundaries — to power and empower those who want more. We move fast, challenge convention, and back ourselves to win. These values shape how we work every day.

About the role:

We are seeking an ambitious and commercially focused National Account Manager to drive growth across the Retail and Grocery channel. This role will be responsible for managing key national retail accounts, developing strategic customer partnerships, and delivering sustainable sales and profit growth across major grocery retailers. The successful candidate will have strong FMCG experience, exceptional relationship management skills, and a proven ability to execute commercial plans within a fast-paced retail environment.

Key Responsibilities

• Manage and develop relationships with key Grocery and Retail customers across the UK market.
• Deliver sales, margin, and distribution targets in line with annual business objectives.
• Create and execute Joint Business Plans (JBPs) to support long-term customer growth.
• Lead commercial negotiations including pricing, promotional activity, range reviews, and new product listings.
• Identify opportunities to grow category performance, increase market share, and improve customer profitability.
• Collaborate cross-functionally with marketing, category, supply chain, finance, and demand planning teams.
• Analyse customer performance, market trends, and competitor activity to inform commercial strategy.
• Manage forecasting, promotional planning, and account performance reporting.
• Build strong relationships with buyers, category managers, and senior retail stakeholders.
• Support the successful launch and distribution of new products across retail channels.

Skills & Experience

• Proven experience in National Account Management within FMCG or Consumer Goods.
• Experience managing major Grocery or Retail accounts.
• Strong commercial acumen with a track record of delivering growth targets.
• Excellent negotiation and influencing skills.
• Strong analytical and forecasting capability.
• Ability to build trusted customer relationships at multiple levels.
• Highly organised with excellent project and time management skills.
• Comfortable working within a fast-paced and commercially driven environment.

Preferred Experience

• Experience managing accounts such as Tesco, Sainsbury’s, Morrisons, Asda, Waitrose, Co-op, or Ocado.
• Understanding of category management principles and retailer processes.
• Experience within health & wellness, snacking, beverages, or high-growth FMCG brands.
• Familiarity with syndicated data platforms such as Nielsen or Circana.

What’s in it for me?

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
• Enhanced Leave: 25 days annual leave plus bank holidays.
• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days compassionate leave.
• Buy back up to 3 days each year.
• Access face-to-face and virtual appointments with our in-house GP.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
• State-of-the-art on-site gym.
• Access to our on-site physio.
• Other Perks: Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On-site staff shop.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.