At a Glance
- Tasks: As a Pharmacist, you'll provide expert advice on skincare and wellness products while ensuring compliance with regulations.
- Company: Join THG, a global leader in beauty and sports nutrition, with iconic brands like LOOKFANTASTIC and Myprotein.
- Benefits: Enjoy 25 days annual leave, enhanced maternity/paternity pay, and access to an on-site gym.
- Other info: THG values diversity and inclusivity, welcoming applications from all backgrounds.
- Why this job: Bridge healthcare and beauty, delivering exceptional service in a vibrant retail environment.
- Qualifications: MPharm degree, GPhC registration, and strong customer service skills required; experience in retail is a plus.
The predicted salary is between 36000 - 60000 £ per year.
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
Life at THG Beauty
We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.
By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty\'s ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.
THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.
Why be a Pharmacist at THG Beauty?
The In-Store Pharmacist will play a pivotal role in bridging the gap between healthcare and beauty, offering expert advice dermatological skincare , supplements, wellness products, and skin or hair treatments. You will ensure full compliance with pharmacy regulations while delivering an elevated customer service experience aligned with Lookfantastic’s premium beauty offering.
Pharmaceutical Care
- Support customers with health-related beauty concerns (e.g., acne, eczema, hair loss, nutritional supplements).
- Ensure the safe storage and handling of all pharmaceutical and regulated products.
- Provide information on potential product interactions or side effects related to health and beauty products.
- Deliver exceptional customer service in a retail beauty setting.
- Collaborate with beauty advisors to provide holistic consultations combining skincare/cosmetics with medical-grade or therapeutic solutions.
- Upsell dermatological and beauty products in line with the customer’s needs.
Regulatory & Operational Compliance
- Ensure full compliance with GPhC (General Pharmaceutical Council) regulations and Lookfantastic operating procedures.
- Maintain all necessary records and documentation for medication supply.
- Monitor inventory levels of pharmacy stock, ensuring appropriate rotation and reordering of regulated items.
- Act as the Responsible Pharmacist (RP) when on duty.
- Provide ongoing training to retail and beauty staff on the pharmacological benefits of specific wellness and skincare products.
- Participate and lead (when required) staff briefings and strategy meetings to align on customer care initiatives and service innovation.
- Lead by example on the shop floor at all times.
- Will act as the stores Duty Manager as required and lead the team, service and sales.
- Engage and inspire the in store team daily to deliver world class service
Operational Excellence
- Adhere to all procedures and H&S regulations
- Ensure perfect store standards including top hygiene standards in all areas
- Update and maintain VM of brands when necessary
- Strong communication to the team, customers and all brand representatives.
- Stock management including receiving POs into the EPOS system and liaising with HQ teams to adjust stock queries and report stock loss.
What skills and experience do I need for this role?
- MPharm degree or equivalent in Pharmacy.
- Current and valid registration with the GPhC (General Pharmaceutical Council) .
- Completed pre-registration year and passed the GPhC assessment.
- Minimum 1–2 years of post-qualification experience preferred (newly qualified pharmacists with strong retail/customer service skills will be considered).
- Experience in a retail setting with a strong customer service component.
- Knowledge of cosmetic dermatology, nutraceuticals, and OTC health products is highly desirable.
- Passion for beauty, wellness, and customer care.
- Confident communicator able to translate technical information into accessible, friendly advice.
- Strong ethical standards and attention to detail.
- Comfortable working cross-functionally with beauty advisors and retail teams.
- Commercially aware, with the ability to identify opportunities for product recommendations and wellness initiatives.
What’s in it for me?
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Access face-to-face and virtual appointments with our in-house GP.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Access to on-site barber.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven\'t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
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#J-18808-LjbffrPharmacist | Lookfantastic Store in Manchester employer: The Hut Group
At THG Beauty, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions personal and professional growth. As a Pharmacist at our Lookfantastic Store, you'll benefit from bespoke development programmes, generous leave policies, and a supportive environment that values diversity and inclusion. With access to state-of-the-art facilities and a commitment to employee well-being, you'll thrive in a role that bridges healthcare and beauty while making a meaningful impact on customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Pharmacist | Lookfantastic Store in Manchester
✨Tip Number 1
Familiarise yourself with the latest trends in beauty and wellness, especially those related to dermatological skincare and nutraceuticals. This knowledge will not only help you during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the beauty and pharmacy sectors. Attend industry events or join online forums where you can connect with others who work at Lookfantastic or similar companies. This could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to discuss how you would bridge the gap between healthcare and beauty in your role as a pharmacist. Think of specific examples where you can combine your pharmaceutical knowledge with customer service to enhance the shopping experience.
✨Tip Number 4
Showcase your ability to work cross-functionally by thinking of ways you can collaborate with beauty advisors. Be ready to share ideas on how to provide holistic consultations that integrate both medical and beauty products.
We think you need these skills to ace Pharmacist | Lookfantastic Store in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in pharmacy and retail. Emphasise any customer service roles and your knowledge of dermatological products, as these are key for the Pharmacist position at Lookfantastic.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for beauty and wellness. Mention specific experiences where you've provided exceptional customer service or collaborated with teams to enhance customer care.
Highlight Regulatory Knowledge:Since compliance is crucial for this role, ensure you mention your understanding of GPhC regulations and any relevant experience you have in maintaining pharmacy standards and documentation.
Showcase Communication Skills:In your application, provide examples of how you've effectively communicated technical information to customers. This will demonstrate your ability to translate complex concepts into friendly advice, which is essential for the role.
How to prepare for a job interview at The Hut Group
✨Know Your Products
Familiarise yourself with the range of products offered by Lookfantastic, especially those related to dermatological skincare and wellness. Be prepared to discuss how these products can address specific health-related beauty concerns.
✨Demonstrate Customer Service Skills
Since this role heavily focuses on customer interaction, be ready to share examples of how you've provided exceptional customer service in the past. Highlight your ability to communicate complex information in a friendly and accessible manner.
✨Understand Regulatory Compliance
Brush up on GPhC regulations and pharmacy compliance standards. Showing that you are knowledgeable about these regulations will demonstrate your commitment to safety and professionalism in the pharmacy setting.
✨Show Passion for Beauty and Wellness
Express your enthusiasm for the beauty industry and wellness products during the interview. Share any personal experiences or insights that reflect your passion, as this will resonate well with the company's mission and values.
