People Services Assistant

People Services Assistant

Manchester Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist with HR processes, manage new starter documentation, and support payroll data.
  • Company: Join THG, a global leader in beauty and sports nutrition with a vibrant team culture.
  • Benefits: Enjoy 25 days annual leave, enhanced maternity/paternity pay, and access to an on-site gym.
  • Why this job: Be part of a dynamic team that values growth, inclusivity, and employee well-being.
  • Qualifications: Team player with IT skills, HR knowledge, and the ability to handle complex queries.
  • Other info: THG promotes diversity and welcomes applications from all backgrounds.

The predicted salary is between 28800 - 43200 £ per year.

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

About Central Functions

Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.

About the People Team and the Role

The People Team manage the full employment lifecycle within THG, from candidate attraction and onboarding, through to learning & development and employee relations.

Reporting to the People Services Team Manager, the People Services Assistant is responsible for the smooth running of the People Shared Services function within THG. In addition to providing a world-class administrative service to the People Team, the post holder will also provide assistance with the maintenance of THG’s HR system and advice to line managers on people processes.

Responsibilities:

  • Collate all relevant new starter documents ensuring internal and legal compliance.
  • Support with new starter induction process.
  • Maintaining electronic personnel files.
  • Ensuring probations are completed and reported.
  • Assist stakeholders of various levels with assistance and advice on HR processes and procedure.
  • Ensuring leaver process is followed by managers.
  • Ensuring that leavers are logged accurately in the HR system for accurate recording and payroll purposes.
  • Completing confirmation of resignation letters as necessary.
  • Raising change of term letters, ensure all information is accurate.
  • Accurately update the system to reflect changes within the relevant information.
  • Make certain that managers are following the correct sign off procedure prior to any change of terms being processed or completed.
  • Regularly auditing that documents are received back signed by the employee and placed in the personnel file.
  • Processing all requests for contracts submitted via the Talent team as per sign off process.
  • Ensuring that contracts are delivered and signed via the DocuSign portal for accurate recording purposes.
  • Understanding the variety of templates used for various countries, departments, job roles and Acquisitions.
  • Ensure all data has been added accurately, across all teams.
  • Supporting the Team Leader with processing International payroll information/data on weekly basis.
  • Work closely with our stakeholders in our International locations.
  • Inputting new starters into the system with 100% accuracy.
  • Updating reporting lines to ensure organizational structure is accurate.

Requirements:

  • Experience of working effectively within a team environment.
  • Providing guidance and clarification to Managers and employees on a wide range of administrative processes.
  • Used to balancing a range of priorities and delivering to deadlines.
  • Handling complex queries, analyzing information and problem solving.
  • General competent IT skills such as Microsoft Office suite.
  • HRIS experience (Frontier Software)
  • Knowledge of HR and/or payroll processes and procedures

What\’s in it for me?

  • Access bespoke development programmes that have been designed and developed by our in-house L&D team.
  • Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

  • 25 days annual leave plus bank holidays.
  • Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
  • Enhanced maternity and paternity pay, depending on length of service.
  • Up to 10 days compassionate leave.
  • Buy back up to 3 days each year.
  • Access face-to-face and virtual appointments with our in-house GP.
  • Access our in-house CBT therapist.
  • Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
  • State-of-the-art on-site gym.
  • Access to our on-site physio.

Other Perks

  • Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
  • Subsidised bus pass from Manchester City Centre to our ICON office.
  • Up to 50% staff discount on THG brands.
  • On-site staff shop.
  • Access to on-site barber.
  • Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
  • Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven\’t heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

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People Services Assistant employer: The Hut Group

At THG, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. As a People Services Assistant, you'll benefit from bespoke development programmes, generous leave policies, and access to state-of-the-art facilities, all while contributing to a dynamic team that drives our mission in the beauty and sports nutrition sectors. Join us in Manchester, where your career can flourish in an inclusive environment that values diversity and personal growth.
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Contact Detail:

The Hut Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land People Services Assistant

✨Tip Number 1

Familiarise yourself with THG's core businesses and values. Understanding the company's mission in beauty and sports nutrition will help you align your answers during interviews and demonstrate your enthusiasm for the role.

✨Tip Number 2

Network with current or former employees of THG, especially those in the People Team. They can provide valuable insights into the company culture and the specific expectations for the People Services Assistant role.

✨Tip Number 3

Brush up on your HRIS skills, particularly with Frontier Software if possible. Being able to discuss your experience with HR systems confidently can set you apart from other candidates.

✨Tip Number 4

Prepare to discuss how you've handled complex queries and administrative processes in previous roles. Providing concrete examples will showcase your problem-solving abilities and your readiness for the responsibilities outlined in the job description.

We think you need these skills to ace People Services Assistant

HRIS Experience (Frontier Software)
Knowledge of HR and Payroll Processes
Attention to Detail
Strong Communication Skills
Problem-Solving Skills
Ability to Handle Complex Queries
Proficiency in Microsoft Office Suite
Organisational Skills
Team Collaboration
Time Management
Data Entry Accuracy
Understanding of Employment Law
Confidentiality and Discretion
Adaptability to Changing Priorities

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the People Services Assistant position. Understand the responsibilities and requirements, and think about how your skills and experiences align with them.

Tailor Your CV: Customise your CV to highlight relevant experience in HR processes, administrative tasks, and teamwork. Use specific examples that demonstrate your ability to handle complex queries and manage multiple priorities effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at THG and how you can contribute to the People Team. Be sure to address any specific qualifications mentioned in the job description.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the People Services Assistant role.

How to prepare for a job interview at The Hut Group

✨Know the Company Inside Out

Before your interview, make sure you research THG thoroughly. Understand their mission, values, and the brands they represent. This will not only help you answer questions more effectively but also show your genuine interest in the company.

✨Highlight Relevant Experience

Be prepared to discuss your previous experience in HR or administrative roles. Focus on specific examples where you've successfully managed processes similar to those listed in the job description, such as onboarding or maintaining personnel files.

✨Demonstrate Teamwork Skills

Since the role requires working effectively within a team, be ready to share examples of how you've collaborated with others in past positions. Highlight any experiences where you provided guidance or support to colleagues.

✨Prepare for HR Process Questions

Expect questions related to HR processes and procedures. Brush up on your knowledge of HRIS systems and payroll processes, as well as any relevant legislation. Being able to discuss these topics confidently will set you apart.

People Services Assistant
The Hut Group
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  • People Services Assistant

    Manchester
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-07-22

  • T

    The Hut Group

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