Merchandising Admin Assistant | Cult Beauty New UK, London

Division: THG Beauty

Location: UK, London

Job Type: Full‑time

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

Life at THG Beauty

We know that beauty isn’t one‑size‑fits‑all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin, with a marketplace for over 1,300 third‑party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.

Cult Beauty

We’re a beauty‑obsessed team who share a common goal — to become the most trusted beauty retailer in the world! We’re all about intelligent beauty, from the way we pick our ever‑luted‑after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That’s why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you’ll be encouraged to share ideas and empowered to aim for the skies. We’re a team so if we fail, we fail together and try again. Cult Beauty has become the successful world leader it is because of our people. We’re a close‑knit family that recognises that our collective and community are much more valuable than the sum of their parts. We’re not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what ‘beauty’ is and use our platform to challenge the status quo — both in our industry and society.

Why be a Merchandising Admin Assistant at THG Beauty?

You will be joining a passionate, category‑led Merchandising team who are responsible for the end to end management of stock within the business. From planning and managing intake into the business, and maximizing the stock profile to drive sales and profit, you'll work in collaboration with buying, trading and commercial marketing to drive product opportunities, build brand relationships and meet business targets.

As the Merchandising Assistant, you will support the team with key administrative tasks as well as purchase order raising and managing the delivery schedule which includes chasing and tracking of orders to ensure goods are delivered in the agreed lead time. Working with household beauty names such as Charlotte Tilbury, Le Labo and exclusive brands to Cult like Glow Recipe and Saie.

Responsibilities

• Be responsible for the end to end Purchase Order management with long term focus on reaching optimum on site stock availability; ensuring accurate input of orders, sending PO's to suppliers & ensuring all orders are on track to meet critical dates.
• Keep track of daily supplier communication regarding orders placed and upcoming deliveries, alongside maintaining and updating the delivery schedule daily with current progress of POs, flagging any opportunities or concerns of key launches and sales impact to line manager.
• Be responsible for running the DS & uses it to identify any issues in achieving intake targets & working collaboratively with AM with availability at the forefront of decision making.
• Be accountable for launching product live on site - ensuring all pricing, product information and imagery is in place.
• Oversee and be responsible for both general maintenance Price Changes and markdown moments in line with Trade calendar – ensuring accuracy and in line with agreed brand margins across multiple currencies.
• Review and resolve inbound issues with Supply and Warehouse teams; liaise with suppliers and buyers to resolve queries, communicate any shortages/ overages for key bestselling lines.
• Support the AM and Merchandiser with excel reporting, analysis, data entry and general administrative duties.

What skills and experience do I need for this role?

• An excellent communicator both internally and externally.
• Organised, self motivated and a key team player.
• Time keeping to ensure deadlines are met.
• Uses initiative to solve problems.
• Flexible in order to meet the needs of a fast paced trading environment.
• Experience using Microsoft packages, especially Excel.
• Previous work experience in a highly detailed administration role.

What’s in it for me?

• Access bespoke development programmes that have been designed and developed by our in‑house L&D team.
• Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider.
• Enhanced Leave: 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year.
• Access face‑to‑face and virtual appointments with our in‑house GP.
• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
• Up to 50% staff discount on THG brands.
• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.