At a Glance
- Tasks: Protect company assets and maintain a secure warehouse environment while leading a team.
- Company: Join THG, a global leader in beauty and sports nutrition with a vibrant culture.
- Benefits: Enjoy competitive pay, enhanced leave, and access to personal development programmes.
- Other info: Dynamic work environment with opportunities for career growth and development.
- Why this job: Make a real impact in loss prevention while working with high-value products.
- Qualifications: Experience in security or loss prevention and strong team management skills.
The predicted salary is between 30000 - 40000 £ per year.
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster. What are you waiting for?
Location: Omega, Warrington
Shifts: Rotating Day/Night Shifts - Mon - Fri - 6am-5pm / 6pm-5am
About Central Functions
Central Functions is formed of the teams and people that serve the entire business. These people are integral to the smooth running of the business; ensuring everyone is paid on time, that materials are sourced and arrive promptly, that we meet our legal obligations and that our health, safety, and security is safeguarded.
About Security and Loss Prevention and Your Role
The Warehouse Loss Prevention Specialist is responsible for protecting company assets, reducing losses, and maintaining a safe and secure working environment within a fast‑paced warehouse and fulfilment operation. The role involves managing a team of Security Officers, conducting investigations into stock losses and customer order discrepancies, ensuring compliance with security procedures, and supporting the protection of high‑value products throughout the supply chain.
As a Loss Prevention Specialist you will:
- Supervise and support a team of Security Officers across warehouse operations.
- Ensure all security procedures, searches, access control measures, and site patrols are completed to the required standard.
- Conduct regular audits of security processes and identify areas for improvement.
- Deliver daily briefings and provide ongoing coaching and development to Security Officers.
- Ensure all incidents, concerns, and security breaches are reported and escalated appropriately.
- Investigate stock losses, inventory discrepancies, customer order issues, theft, fraud, and operational errors.
- Utilise CCTV systems, access control systems, warehouse management systems, and operational data to support investigations.
- Produce detailed investigation reports, including root cause analysis and corrective actions.
- Work closely with Inventory, Operations, Customer Service, and Logistics teams to identify and mitigate loss trends.
- Support the implementation of loss prevention initiatives to reduce shrinkage and improve stock accuracy.
High-Value Asset Protection
- Oversee security controls relating to high‑value products and sensitive client stock.
- Securing high value freight to ensure compliance.
- Monitor high-risk operational areas including goods‑in, goods‑out, decant, packing, and storage locations.
- Ensure high‑value deliveries, collections, and returns are managed in accordance with company procedures.
- Conduct regular reviews of security controls for high‑value clients and products.
Compliance & Auditing
- Ensure compliance with company security standards, client requirements, and industry accreditations (e.g. TAPA where applicable).
- Carry out security audits and inspections across warehouse operations.
- Monitor CCTV coverage and security equipment functionality, escalating issues where necessary.
- Support internal and external audits relating to security and loss prevention.
- Lead investigations into security incidents, thefts, fraud, misconduct, and policy breaches.
- Liaise with law enforcement and external agencies when required.
- Maintain accurate records of all investigations and incident reports.
- Identify trends and recommend preventative measures to minimise future losses.
What skills and experience do I need for this role?
- Previous experience in a Loss Prevention, Security, Warehouse Security, or Asset Protection role.
- Experience managing or supervising Security Officers or operational teams.
- Proven experience conducting investigations into stock loss, theft, fraud, or customer order discrepancies.
- Strong understanding of warehouse and fulfilment operations.
- Experience working with CCTV, access control systems, and incident management processes.
- Excellent report writing and analytical skills.
- Strong communication and stakeholder management abilities.
- Ability to work independently and make informed decisions under pressure.
- Experience working within high‑value logistics, fulfilment, retail, manufacturing, or distribution environments.
- Knowledge of TAPA standards and supply chain security requirements.
- Professional security qualification or relevant industry certification.
- Experience using warehouse management systems and inventory platforms.
What's in it for me?
- Access bespoke development programmes that have been designed and developed by our in‑house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider.
- Enhanced Leave: 28 days annual leave. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Access face‑to‑face and virtual appointments with our in‑house GP.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- Access to our on‑site physio.
- Other Perks: Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Loss Prevention Specialist - Omega New UK, Manchester employer: The Hut Group
At THG, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Warrington. Our commitment to employee growth is evident through bespoke development programmes and an upskilling initiative in partnership with industry leaders. With generous benefits such as enhanced leave, access to in-house medical services, and a supportive culture that values diversity and inclusion, we empower our team to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Loss Prevention Specialist - Omega New UK, Manchester
✨Join Security Community Events
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✨Directly Apply to The Hut Group
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We think you need these skills to ace Loss Prevention Specialist - Omega New UK, Manchester
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at The Hut Group. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at The Hut Group.
How to prepare for a job interview at The Hut Group
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at The Hut Group.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at The Hut Group.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at The Hut Group.
