At a Glance
- Tasks: Create amazing coffee and deliver top-notch customer service in a vibrant café.
- Company: Join THG, a global leader in beauty and sports nutrition.
- Benefits: Earn £12.71 per hour, enjoy a company bonus, and access a pension scheme.
- Other info: Flexible hours with opportunities for growth in a dynamic environment.
- Why this job: Be the face of Myprotein and make every customer's day better.
- Qualifications: Experience as a Barista and a passion for great coffee.
The predicted salary is between 25000 - 25000 € per year.
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster.
Role Overview
As a Front of House Assistant / Barista, you’ll be the face of the Myprotein café experience, creating high-quality drinks, delivering exceptional service, and helping bring the brand to life for every customer who walks through the door. This is a hands‑on, customer‑facing role ideal for someone with a passion for great coffee, attention to detail, and a positive, can‑do attitude.
Key Responsibilities
- Craft hot beverages to the highest standards, consistently delivering great quality and presentation
- Ensure coffee grind, dose and shot times meet brand specifications — including latte art and calibration
- Deliver excellent customer service and maintain a warm, welcoming atmosphere in the café
- Keep all customer and back‑of‑house areas clean, tidy and safe, reporting any hazards or incidents
- Support food production and snack preparation to ensure a consistent customer experience
- Follow all Food Safety and Health & Safety standards, completing relevant checks and paperwork
- Receive and store deliveries correctly, and ensure products are labelled and rotated appropriately
- Accurately charge for all purchases and follow all store policies around till use and stock control
- Support wider store activations and customer engagement initiatives as needed
- Be flexible and willing to support across other store areas when required
Requirements
- Proven experience as a Barista in a fast‑paced coffee shop environment
- Confident in producing latte art and calibrating espresso machines
- Knowledge of coffee training and maintaining high standards of preparation
- Strong communication skills and a genuine passion for customer experience
- Positive, adaptable and willing to work as part of a close‑knit team
Hourly Rate: £12.71
Onsite Doctor
Company bonus scheme
Company pension scheme
We’re committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Front of House Assistant - MyProtein Store (Manchester City Centre) New UK, Manchester employer: The Hut Group
At THG, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Manchester city centre. As a Front of House Assistant at our Myprotein Store, you'll enjoy a supportive environment that values teamwork and personal growth, alongside competitive benefits such as a company bonus scheme and pension plan. Join us to be part of a dynamic team where your passion for customer service and quality coffee can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant - MyProtein Store (Manchester City Centre) New UK, Manchester
✨Tip Number 1
Get to know the MyProtein brand inside out! Familiarise yourself with their products and values. When you walk into that interview, show your passion for fitness and nutrition – it’ll make you stand out!
✨Tip Number 2
Practice your barista skills before the interview. If you can whip up a mean latte or nail that latte art, it’ll not only impress them but also show you’re serious about the role. Plus, it’s a great conversation starter!
✨Tip Number 3
Be ready to showcase your customer service skills. Think of examples where you’ve gone above and beyond for a customer. They want someone who can create that warm, welcoming atmosphere in the café, so let your personality shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front of House Assistant - MyProtein Store (Manchester City Centre) New UK, Manchester
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let us know about your love for coffee and how you've crafted drinks in the past. Share any cool latte art you've created or experiences that highlight your barista skills!
Highlight Customer Service Skills:We want to see your knack for creating a warm and welcoming atmosphere. Mention any previous roles where you’ve gone above and beyond for customers, as this is key for the Front of House Assistant role.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to see your relevant experience and skills at a glance. We appreciate clarity!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Hut Group
✨Know Your Coffee
As a Front of House Assistant, you'll be crafting high-quality drinks. Brush up on your coffee knowledge and practice making different beverages, especially focusing on latte art. This will not only impress your interviewers but also show your passion for the role.
✨Customer Service is Key
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer. This role is all about creating a welcoming atmosphere, so showcasing your ability to connect with customers will set you apart.
✨Understand the Brand
Familiarise yourself with MyProtein and THG's mission. Knowing their products and values will help you align your answers with what they stand for. It shows that you're genuinely interested in being part of their team and contributing to their success.
✨Be Ready for Practical Questions
Expect questions that assess your practical skills, like how you would handle a busy shift or maintain cleanliness in the café. Think through scenarios and prepare your responses. Demonstrating your problem-solving skills will highlight your readiness for the fast-paced environment.
