Ecommerce Manager - Myprotein France in Manchester

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster.

About THG Nutrition

THG Nutrition is home to some of the best loved and most trusted names in Nutrition & wellbeing, including Myprotein, the world’s largest online sports nutrition brand, and its family of brands including Myvegan, Myvitamins and MP Activewear. We want to be the world’s most empowering health movement, championing everyone to live healthier, more active lives. Our brands and people exist to break boundaries, power and empower those who want more.

Why be an Ecommerce Manager at Myprotein?

Own the French market. Drive real growth. Make decisions that matter. As Ecommerce Manager – France, you’ll take full ownership of one of Myprotein’s key European markets, with P&L responsibility and end-to-end control of ecommerce trading. Based at our Manchester HQ, you’ll sit at the centre of a global ecommerce business, shaping strategy, performance, and growth at scale. You’ll lead trading for France, manage a high-performing direct report, and use industry-leading data, technology, and insight to drive revenue, profitability, and new customer growth. Working closely with senior regional stakeholders and expert central teams, you’ll localise strategy, move fast, and see the direct impact of your decisions every day. This is a role for someone who wants ownership, pace, and visibility — and the opportunity to build something big in a high-growth, global brand.

Key Responsibilities Include:

• Full ownership of Myprotein France P&L, sales performance, and ecommerce growth strategy.
• Delivering annual budgets and producing a detailed annual operating plan for the French market.
• Leading Ecommerce Trading to maximise revenue, gross profit, and new customer growth.
• Ensuring the French territory works collaboratively with wider marketing and commercial channels to measure productivity and performance through data.
• Partnering closely with marketing teams to ensure all trading and growth plans are fully supported, communicating changes and pivots clearly and effectively.
• Leveraging THG’s in-house data and technology platform, with access to over 30 million customers and 500 million unique visitors per annum, to identify customer insights and market trends.
• Working in synergy with other country and regional ecommerce managers to help define and deliver optimal growth strategies across Europe.
• Collaborating cross-functionally with compliance, logistics, finance, and other central teams to ensure smooth execution of plans.
• Monitoring the competitive landscape in France, identifying key competitors, and evaluating their strategies to inform decision-making.
• Ensuring operating objectives, KPIs, and performance standards are clearly understood and owned across the team.
• Managing and developing the France trading team through coaching, mentoring, and performance management.
• Producing regular commercial reporting, including revenue, gross profit, and new customer metrics.
• Supporting recruitment activity and completing ongoing skill‑gap analysis within the team.

What experience do I need:

• Minimum 4+ years’ experience in online retail or ecommerce trading.
• French market experience and fluency in French are essential.
• Proven experience managing ecommerce teams.
• Strong track record of P&L ownership and commercial decision‑making.
• Excellent understanding of digital marketing channels and ecommerce performance levers.
• Strong communication and influencing skills, with the ability to work cross‑functionally.
• Commercially astute, ambitious, and highly driven, with a genuine appetite for responsibility.
• Entrepreneurial mindset, comfortable operating in a fast‑paced, agile, and high‑growth environment.

What’s in it for me?

• Access to bespoke development programmes designed by our in‑house L&D team.
• Upskilling opportunities delivered in partnership with industry‑leading training providers.
• Enhanced Leave: 25 days annual leave plus bank holidays, your birthday off – on us, enhanced maternity and paternity pay (subject to length of service), up to 10 days compassionate leave, option to buy back up to 3 days annually.
• Face‑to‑face and virtual appointments with our in‑house GP.
• 24/7 Employee Assistance Programme (EAP) provided by Bupa.
• State‑of‑the‑art on‑site gym and physio services.

Other Perks:

• Save up to 12% on personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to the ICON office.
• Up to 50% staff discount across THG brands.
• On‑site staff shop and barber.
• Refer‑a‑friend scheme with rewards up to £1,000.
• Anniversary gifts at 5 and 10 years’ service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.