Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Beauty Brands CRM team in executing global strategies and driving sales growth.
- Company: Join THG, a leading global ecommerce group in beauty and sports nutrition.
- Benefits: Enjoy 25 days annual leave, enhanced pay, and access to a state-of-the-art gym.
- Why this job: Be part of a dynamic team shaping the future of beauty marketing.
- Qualifications: 1-2 years of email marketing experience and strong analytical skills required.
- Other info: Access bespoke development programmes and enjoy up to 50% staff discount on THG brands.
The predicted salary is between 30000 - 40000 £ per year.
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
Life at THG Beauty: We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third‑party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.
THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.
Why be a CRM Executive at THG Beauty? The CRM Executive will support the Beauty Brands CRM team in the execution of the global CRM strategy: briefing creative, building and scheduling emails and SMS and push app notifications to drive continued growth in sales, whilst delivering a personalised customer experience.
As a CRM Executive, you’ll:
- Be responsible for the building and scheduling of email templates and the segmentation of the customer database using in house CRM tools.
- Implement A/B testing to ensure emails are optimised to the best performing setups.
- Update templates for automated and triggered email campaigns as and when required.
- Own the email calendar for your brands, ensuring brand & trading requirements are also met.
- Daily analyse and report on email campaigns, presenting findings to relevant stakeholders and identifying opportunities for improvement.
- Be a champion for email marketing and CRM in the business.
What skills and experience do I need for this role?
- 1 – 2 years' email marketing experience
- Time management and organisation: prioritise, structure work & effectively manage time in order to meet tight deadlines
- Excellent written and verbal communication skills with experience writing copy for digital channels
- Strong analytical skills and comfortable using Excel
- Ability to work in a fast‑paced environment
- Assertive and pro‑active with a positive attitude
- Passionate about the beauty industry
What’s in it for me?
- Access bespoke development programmes that have been designed and developed by our in‑house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry‑leading training provider.
- Enhanced Leave: 25 days annual leave plus bank holidays. Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Access face‑to‑face and virtual appointments with our in‑house GP.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State‑of‑the‑art on‑site gym.
- Access to our on‑site physio.
Other Perks:
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On‑site staff shop.
- Access to on‑site barber.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
CRM Executive l Beauty Brands UK, Manchester employer: The Hut Group
Contact Detail:
The Hut Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive l Beauty Brands UK, Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the beauty industry on LinkedIn or at events. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for your interview by researching THG Beauty and its brands. Show us you’re passionate about our mission and how you can contribute to our growth!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in email marketing and CRM can help us drive sales and enhance customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. We can’t wait to see what you bring to the table!
We think you need these skills to ace CRM Executive l Beauty Brands UK, Manchester
Some tips for your application 🫡
Show Your Passion for Beauty: When you're writing your application, let your love for the beauty industry shine through! Share any relevant experiences or insights that demonstrate your enthusiasm and knowledge about beauty brands and trends.
Tailor Your Application: Make sure to customise your CV and cover letter for the CRM Executive role. Highlight your email marketing experience and any specific skills that match the job description. We want to see how you can contribute to our team!
Be Clear and Concise: Keep your writing straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the beauty industry. This will help us understand your qualifications quickly and easily.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Hut Group
✨Know Your Brands
Before the interview, dive deep into THG Beauty's portfolio. Familiarise yourself with brands like LOOKFANTASTIC and Myprotein. Being able to discuss these brands and their unique selling points will show your passion for the beauty industry and your commitment to the role.
✨Showcase Your Email Marketing Skills
Prepare examples of your previous email marketing campaigns. Be ready to discuss A/B testing strategies you've implemented and how you analysed the results. This will demonstrate your hands-on experience and analytical skills, which are crucial for the CRM Executive role.
✨Demonstrate Time Management
Think of specific instances where you successfully managed tight deadlines. Share how you prioritised tasks and structured your work to meet those demands. This will highlight your organisational skills, which are essential in a fast-paced environment like THG Beauty.
✨Be Proactive and Positive
During the interview, maintain a positive attitude and be assertive in your responses. Show enthusiasm for the role and the beauty industry. Employers love candidates who are not only skilled but also bring energy and a proactive mindset to the team.