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- Tasks: Lead demand planning processes and collaborate with teams to optimise inventory and customer service.
- Company: Join THG, a global eCommerce leader in beauty and sports nutrition.
- Benefits: Enjoy competitive salary, enhanced leave, and bespoke development programmes.
- Why this job: Make a real impact in a dynamic environment with excellent career growth opportunities.
- Qualifications: Experience in demand planning and strong communication skills required.
- Other info: Be part of a diverse team committed to inclusivity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
We are THG, a global eCommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster.
Location: THG Labs, Meridian Business Park, Trowbridge, BA14 0BP
About THG Labs: THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include:
- In house market knowledge & trends
- End to end service from idea generation through to manufacturing and launch
- Technical, commercial and production expertise
About the Demand team and the Role: Based within the THG Labs division of the business, the Demand Team is responsible for providing a detailed 24 month rolling volumetric forecast for each customer, broken down by individual SKU. Their primary purpose is to ensure the organisation can anticipate and meet customer demand effectively. By meticulously analysing and forecasting demand movements, the team identifies potential risks and opportunities, enabling the organisation to make informed, data driven decisions. This proactive approach allows the wider Supply Chain teams to optimise inventory levels, improve customer service whilst enhancing overall operational efficiency. Additionally, the demand planning team fosters strong collaborative relationships with the customer base to enhance and agree on forecasts, ensuring alignment and mutual understanding. The insights are vital for aligning operational delivery through the S&OP process.
Reporting to Commercial Director, the Demand Manager is responsible for leading and managing the demand planning process ensuring a robust business forecast is in place for a 24 month horizon and company KPI's where applicable are achieved. The role balances short term issues with Demand and Supply. The business forecast is used as the key driver for cross functional collaboration through the S&OP process and is key in the Integrated operational planning cycle.
As a Demand Planning Manager you will:
- Lead monthly customer account reviews to identify risks and opportunities, align forecasts with EOQs, liability, and stock agreements, and involve Product and Commercial teams as needed.
- Provide volumetric forecasts for Supply Chain and financial equivalents for the Commercial Director, highlighting risks and opportunities.
- Prepare and present data for Demand Review within the S&OP process, addressing anomalies and actions.
- Lead, engage, and develop the Demand Planning team.
- Drive continuous improvement of demand planning processes across all customers; support Directors in shaping demand planning strategy.
- Implement best practice forecasting methods (statistical models, segmentation tools) to improve accuracy, KPI's, and inventory availability.
- Ensure compliance with forecast windows and maintain a visible 24 month rolling forecast for the business and customers.
- Lead SKU resurrection, change management, and discontinuation processes with a commercial focus.
- Support short term demand management to address supply/capacity challenges and excess stock opportunities, aligning stakeholders.
- Lead forecast and inventory planning for NPD and discontinuations to maximise opportunities and maintain service levels.
- Communicate effectively and proactively with all teams and managers.
What skills and experience do I need for this role?
- Demand Planning experience.
- Detailed knowledge of Demand Planning tools as well as sales & demand forecasting.
- Experience of running process flows for product change, S&OP, SIOP, IBP, demand & supply planning.
- End to end knowledge of Supply Chain & commercial acumen.
- FMCG Supply Chain or Commercial experience working within the FMCG market space.
- Experience managing a team and key stakeholders.
- Strong communication, influencing skills, the ability to manage change and creatively problem solve.
Technical / Professional Qualifications:
- Strong PowerPoint and Excel skills.
- ERP knowledge / Forecasting systems knowledge, essential.
- Membership of an accredited organisation such as the IOSCM desirable.
What’s in it for me?
- Access bespoke development programmes that have been designed and developed by our in house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry leading training provider.
Enhanced Leave:
- 25 days annual leave plus bank holidays.
- Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Access face to face and virtual appointments with our in house GP (Manchester Head Office).
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- Access to our on site physio (Manchester Head Office).
Other Perks:
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Up to 50% staff discount on THG brands.
- Access to on site barber (Manchester Head Office).
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Demand Planning Manager - THG Labs in England employer: The Hut Group
Contact Detail:
The Hut Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Demand Planning Manager - THG Labs in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees at THG Labs on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into THG's brands and their market strategies. Show us that you’re not just another candidate but someone who’s genuinely interested in what we do.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We love hearing about how you've tackled challenges in the past, so come ready with examples that highlight your demand planning skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re keen on the role. Plus, it keeps you on our radar!
We think you need these skills to ace Demand Planning Manager - THG Labs in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Demand Planning Manager role. Highlight your experience in demand planning, forecasting tools, and any relevant FMCG background. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining THG Labs and how your experience can contribute to our mission. Keep it engaging and relevant to the role.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved processes or driven results in previous roles. We love seeing data-driven success stories!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll get to explore more about our culture and values!
How to prepare for a job interview at The Hut Group
✨Know Your Demand Planning Tools
Make sure you’re well-versed in the demand planning tools and forecasting systems mentioned in the job description. Brush up on your Excel and PowerPoint skills, as these will likely come into play during your interview. Being able to discuss specific tools you've used and how they’ve helped you in previous roles will show that you’re ready to hit the ground running.
✨Understand THG's Business Model
Familiarise yourself with THG’s brands and their market positioning. Knowing about LOOKFANTASTIC, Myprotein, and others will help you tailor your answers to show how your experience aligns with their goals. This knowledge will also allow you to ask insightful questions, demonstrating your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to manage change. Think of examples from your past experiences where you successfully navigated challenges in demand planning or supply chain management. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Showcase Your Leadership Skills
As a Demand Planning Manager, you’ll be leading a team. Be prepared to discuss your leadership style and how you’ve developed teams in the past. Highlight any experience you have in driving continuous improvement processes and how you’ve engaged stakeholders in your previous roles. This will demonstrate your capability to lead effectively within THG Labs.
