At a Glance
- Tasks: Lead and optimise subscription strategies for a global nutrition brand.
- Company: Join THG, a dynamic global ecommerce leader in beauty and sports nutrition.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for growth.
- Other info: Be part of a diverse team with a commitment to inclusivity.
- Why this job: Make a real impact on customer experiences and drive business success.
- Qualifications: Strong analytical skills and experience in ecommerce management.
The predicted salary is between 50000 - 60000 € per year.
Overview
Division: UK, Manchester
Job Type: Full-time
About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster.
The role
We are seeking a commercially driven and data-focused Ecommerce Manager – Subscriptions to lead and scale the subscription business for a fast-growing global performance nutrition brand similar to Myprotein. This role will own the end-to-end subscription strategy, execution, and optimisation across web, mobile, and CRM touchpoints — with the goal of driving recurring revenue, improving customer lifetime value (LTV), and reducing churn. You will work cross-functionally with trading, marketing, CRM, product, tech, and customer service teams to deliver best-in-class subscription experiences.
As an Ecommerce Manager (Subscriptions) you'll:
- Own the subscription strategy and execution.
- Drive recurring revenue and improve customer lifetime value.
- Reduce churn through effective optimisation.
- Collaborate with various teams to enhance subscription experiences.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse workforce.
Ecommerce Manager (Subscriptions) - Myprotein employer: The Hut Group
At THG, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Manchester. Our commitment to employee growth is evident through tailored development programmes and opportunities to work with leading brands in the ecommerce space. Join us to be part of a diverse team where your contributions are valued, and you can truly make an impact in the fast-paced world of online retail.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager (Subscriptions) - Myprotein
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at THG or similar companies. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your achievements in ecommerce and subscriptions. This is your chance to shine and demonstrate how you can drive results for a brand like Myprotein.
✨Tip Number 3
Prepare for the interview by understanding THG's mission and values. Tailor your responses to show how your experience aligns with their goals, especially in driving recurring revenue and improving customer lifetime value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at THG.
We think you need these skills to ace Ecommerce Manager (Subscriptions) - Myprotein
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ecommerce Manager role. Highlight your experience with subscriptions and data-driven strategies, as this is key for us at THG. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about ecommerce and how your skills align with our goals. Remember, we love big thinkers who can drive results!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've improved customer lifetime value or reduced churn in previous roles. We’re all about results!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Hut Group
✨Know Your Numbers
As an Ecommerce Manager, you'll need to be data-driven. Brush up on key metrics like customer lifetime value (LTV) and churn rates. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Understand the Subscription Model
Familiarise yourself with subscription-based business models, especially in the nutrition sector. Think about how you can enhance customer experiences and reduce churn. Prepare examples of successful strategies you've implemented in the past.
✨Cross-Functional Collaboration
This role involves working with various teams. Be prepared to share experiences where you've successfully collaborated with marketing, tech, or customer service. Highlight your communication skills and how they helped achieve common goals.
✨Show Your Passion for the Brand
Research Myprotein and THG's mission and values. Show genuine enthusiasm for their products and the ecommerce space. Discuss how your personal interests align with their brand, which will demonstrate your commitment to the role.